Glad you figured it out, Stuey.
Think of the e8.cfg file as the lowest-level configuration for the OS and underlying software. It tells the OS and core software modules what hardware and software features are "supported" by the camera. Some of these features are (or were) artificially disabled by Flir in order to create feature differences between the Ex series models (E4-->E8). Zoom is one of those features. So is thermal resolution. Other features, such as WiFi support, require hardware that physically does not exist on the E4, so it cannot be enabled.
Then think of the enhanced menus as running on top of that, exposing the features turned on by e8.cfg to the user interface. IE - the Zoom menu functionality on screen.
If you think of it like that, then it makes sense that only performing one of the changes will not enable the feature. Both have to be modified for it to work.
Hope this helps others that may be confused by it all.