Check that the camera is not still in RNDIS mode (used fir the upgrade) by using the hidden menu. It needs to be set as a mass storage drive for simple access to the images.
Thanks! Yes, it's still in RNDIS mode. How do you actually change that in the hidden menu?
I'm in the hidden menu, and can see the first entry is MSD, I can highlight it, but how do I actually change it to MSD; I think I've tried every button combination!
This from FLIR Website:
Follow these steps to fix the issue:
1. Disconnect the camera from the PC and go to the Settings option on the camera.
2. Go to Device Settings.
3. Go to Camera Information.
4. Touch and hold the Storage option for about 10-15 seconds. This will Bring up a Product Service hidden menu.
5. Select USB mode and verify if UVC and MSD is selected. If another option is selected, select UVC and MSD. If is the option is already UVC and MSD, change it to MSD.
6. Leave the menu and return to the camera's live view.
7. Connect the camera to the PC again. It will be displayed as mass storage device.
Mine just stays on RNDIS setting, no matter what I press.
I tried to run Remove_RNDIS_Permanent.fif, but that didn't work either.