One of the dangers of an OEM changing firmware, and/or hardware, to prevent hacking is you can effectively go from a known stable platform to an unknown or unstable one. It looks like FLIR may have an issue with FW 2.1.0 and because the cameras cannot connect to to a PC I can't see how a firmware update will be of any use. Anyone with such a camera should think seriously about getting a refund. The alternative may be having to send the camera into a service centre for 'upgrade'. Do you really want the hassle ? When I spend $1000 I expect a unit to work and don't really want someone messing around with it at a SC as that may involve disassembly. At this point, in spite of reports that some have PC connectivity to FW 2.1.0, I would consider it a duff build and not bother attempting a hack of it until such time as FLIR issue the fixed version, which may be different again !