A few days ago I got my TE-Q1. I find the pictures surprisingly noisy. Is this how it's supposed to look? I disabled the "enhance image" box. The phone is a galaxy s6.
I get noisy images too and also when just vieing through the phone screen it is more blury than i have seen from other cameras. I was expecting better viewing results so i am thinking of selling it and try xtherm t3s with the thermviewer app. Any comments or sugestions
Maybe you already know these, but just in case...
After seen only the nice marketing cherry picks and the nice gallery photos here, and only a few "practical shots", I first thought a bit like that about my camera, too. But, a little bit of playing revealed, at least with/for my camera, that...
1) The depth of focus is (with these kind of lenses/camera) very narrow and the focus distance it came set with wasn't at the ranges I was trying at first. Thus, very blurry images. A bit of screwing the lens and sharpness got just fine (i.e. picking my eyebrows and individual hair on arms from 30cm away, as long as I can keep that distance stable).
2) The view on the phone is "digitally" zoomed, sort of. The native view is only 384x288 pixels, enlarged into something like 1440x1080 (x3.75 scaling, depends of course on the particular phone/display), so obviously it can not be as sharp as normal videos etc. (Although this one you probably knew, as you're comparing to other IR cameras as seen on phone).
3) Noise levels looked high at first, when looking at the initial "test subjects", e.g. a wall, or hand from close distance. As the AGC was on, it automatically expanded a very narrow thermal range to large brightness differences... and along with that sensitivity boost, it amplified to visible noise, too. After pointing to a view with larger temperature differences, the noise seemed to be closer to the level I expected. (I later played around with disabling or locking the AGC, but with weird results... I don't currently fully trust the AGC toggle.)
4) And finally, I realized that the "swap/recycle camera" icon is actually for offset re-calibration (temporary), and with that the remaining noise got reduced a lot. Though this one needs to be done quite often for best results. (EDIT: in the other thread you mentioned you had done calibration, so ignore this one.)
Granted, results still look like a phone camera trying to work in a dim room, and the TE-Q1 could have less noise, too, but this isn't a 1000-2000€ camera, and the official app apparently doesn't even try to do software based noise reduction
(EDIT: it might do some NR after all) - which is actually better that way. (Best case would of course be to give a choice for how much and what kind of noise reduction to apply, but phones have limited processing power and such processing can also be done in post-processing, especially if more or less raw data is available.)
Of course, your camera could be faulty. It would help to see the "best" images you can get, when at optimal focus, with targets with good contrast and temperature differences (say, something like a warm piece of electronics (modem/router/switch, insides of PC), hot water), and just after been calibrated.