Want to try that. Packlink are based in Spain. Everyone points to everyone. Best to shit in a box and hope that gets delivered to their HQ
But it was still the courier who fucked up, what ever you cut it up, it still comes back to them at the end.
Anyway, just because you sell on eBay, it does not mean that you have to use their shipping method, you can still use whatever method you wish.
Yeah I'm using Hermes direct now. I know Hermes actually have a half decent claims process if you go direct to them. I've used it before and got refund for £300 item next day!
But really I think I'm done with the whole selling side of things. I've just gone through the sales spreadsheet and removed what I can't be arsed with and what isn't worth sending and I'm left with £88 of stuff. I don't need the extra income and moving has gone to shit so I might as well go into full "pile my house up to the ceiling with shit" mode
Hold my beer. eBay time
Read my edit to the message you replied to....
-- QUOTED BELOW --
Edit;
I know that you take the viewpoint that time is money, but that viewpoint is coming back to bite you, you did the same thing recently with that yellow box junction fine (I admit it would hard to prove without supporting dashcam footage) but you had a dashcam that broke and never replaced it. I think you just roll over way to easily instead of digging your heels and make an issue over it. Stop being a Patsy, if everyone did that then these companies have no one to answer to and are free to do what the hell they like.
It's not really that. Let's throw it on the table as two points:
Firstly, think of it this way: money is time, which is subtly different. If I spend my entire time, past the initial angry rant on here, on dwelling on such issues then I'm going to have to sacrifice some time to get that money back again. That time is what is the issue and that is finite and difficult to replace because it makes you put off more important and irreplaceable things on your schedule. This involves time with things that get old and leave home. The money is almost inconsequential in the
long term; while annoying i'll have clocked it up again after a couple of hours of napping in zoom calls and replying to some emails tomorrow which was inevitable anyway. So while I understand the sentiment, it's better I find to choose the battles you fight carefully because in the short term they cost time that you aren't going to get back later.
The second point is that there's no point in fighting human incompetence and lack of rigour. I've been a software person for too long to realise that it's not worth throwing any effort into changing any outcome where more than about 20 humans are involved because the normal distribution of competence and your inability to choose individuals to do the task compromise the outcome. Same goes for Hermes. Simply put if I whinge and complain about it, at best I'm going to get a half arsed canned reply and a promise to do better which will last approximately three nanoseconds which is how long it'll take for a random Hermes sorter to drop kick a package across the warehouse.
The best you can do is avoid making decisions which hurt you through eating time or money in the future, which is probably what I'm going to do
Edit: I'd just like to add that I greatly value the time spent on this thread, the knowledge gained and the friends made