At least you guys have never experienced the "Royal Mail Delivery Office" experience. Always starts with a red slip being quietly slipped into your letter box even though you're in. Then a drive to some shonky warehouse with not enough parking that smells of dust, tea and a faint smell of apathy.
Me: "I've come to collect a package"
Them: (with a look of absolute disgust) "have you got a red slip"
Me: "Yes I put it on the counter in front of you"
Them: (frowning) "grmph"
This is followed with about 2 minutes fumbling on a partially obscured computer screen with solitare running in the background:
Them: "i cant find this in the system"
me: "can you find someone who can?"
Them: "grmph"
Disappears out the back for 5 minutes by which time a woman parked on a double yellow line because you got the last "20 minutes only parking bay" or needs a wee is standing behind you tutting.
Them #2: "how can I help you?"
Me: "red slip, pick up package"
Them #2: "grmph"
Fumbles on computer squinting terribly.
Them #2: "back in a tick mate"
Disappears out the back for 10 minutes after clearly going for a tea, a chat with fellow slackers about Chelsea Football Club based on the tattoo on his head or a wank based on the fact that he was a wanker. Woman behind you starts hopping slightly on one leg and passively aggressively banging loudly on her smartphone screen.
Them #2 comes back with the package, clearly used as a football but you're so pissed off and worried about the parking by then you don't argue it.
Them #2: "got any ID mate?"
I point at the driving license already sitting on the side
Them #2 (while putting on reading glasses): "hrmph"
Tappety tap on computer. Zip with the barcode reader.
Them #2 (mustering their best customer service face which is reminiscent of a shriveled dog turd): "here's your package mate"
So you walk past the woman who gives you the stink eye, out of the door and there's a fucking traffic warden who's entire job is to sit outside and wait for the flies to land. One look at him and he gets the point that if he even thinks that fucking ticket is going near my car then I'm going off anime style
And you get it home and whatever inside is broken.