In Other News...My XXXFinity service tech arrived; 2 days after my service went down and the phone bank muppets told me
'We're tracking an outage in your area, should be back up by 9PM'."Yeah , we did all the troubleshooting up to the wall with support on the phone; I guess you'll want to start at the demarc, which is right out the back door here."
"Oh course, just let me put these on." *Puts on booties before entering as we've had wet weather the last few days*
*Goes out to demarc*
"Yup, we've got no QAM here, the line is down. What happened, it just suddenly go down?""Yeah; was online Wednesday afternoon when it went out, support claimed an outage but that outage evidently remained localized to ME."
"Odds are, somebody was adding service for another customer, and unhooked you by accident.""Oh, yay me. The cable goes to that corner of the yard and around the back of that fence, then all the way out to a service agg right on the street, I believe."
"I'll have to go check it there and see what we find then." *Puts toner bug on cable and leaves through side gate*
15 minutes or so later, I hear the gate latch and go outside to see him reconnecting the orange direct-burial cable to my drop.
"Yup, I found your connection in the agg. Just like I thought, someone disconnected you by accident."We go inside, I login to the router and I can see the channels linking up from the service console... good signal, all the channels I'm paying for.
All of approx 30 minutes.
I tell the service tech thanks, and that he can expect a glowing review when they call me for the followup survey.
Of course, who knows if he was the muppet who disconnected me by accident and cost me 2 days of no service headaches...
In OTHER, Other News...While my intardnet was down several items arrived; including these Gold-Plated CNC 4mm bullet and XT-60 connectors.
Funny how some simple things can be so pleasing... much more so, in fact, than the new smartphone that arrived at the same time.
mnem
*dreading migrating to my new phone*