I touched the snippers on the chassis when snipping the positive wire I think.
On a positive note, I've been RTFM and I have found out how to calibrate it. Not rocket science. I just did the 10V range against my voltage ref.
However I need 10 minutes with a real proper voltage and resistance standard. Unfortunately I don't have one of them that reads 1/3 scale on all ranges so off it goes for a week.
As my good friend who works for a standards laboratory has disappeared after I asked him if he'll slide a 3478A in, I did some quotes.
Calmet Teddington: £84 inc VAT (drop off, pick up, 10 mins up the road from me)
Pass/Calibrate: £101 inc VAT (collection and delivery included)
"Test Meter": fucking idiots don't even know that HP made DMMs
Calmet is looking likely as they are up the road.
So total BOM is looking like £156 for a 5.5 digit multimeter with traceable calibration which is still pretty damn good