Make that 9 orders out of 29. Just got another refusal to ship.
On the $28 item (and a few others) I actually did pick the much higher feedback seller and paid $2 more than the lower one to ensure I got a better seller. It was about 5-10% issues before 11/11. Now it's surpassed 30%.
Here's the variances in the text many like to send. You can find the "alternate store fronts" when the messages are literally copy and paste too.
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dear friend
for this product,some customers tell us there is some quality problem
we need to find new supplier
to ensure your money,we contact you to cancel the order
could you first choose the reason"other" to cancel the order?
after we get quality product,we will contact you again to buy,ok?
Please change the reason to cancel this order, you could choose the reason for cancellation:
Buyer do not want this order or the other reason. Thank you.
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Dear friend,
Thank you for purchasing item from my aliexpress shop and sorry to bother you.
But we are very sorry for the sharply increased shipping fee in the market.
How about pay for the extra 2.5 dollars for the increased shipping fee?
If you agree, you can pay to our account
###@hotmail.com
After payment please tell us the paypal transaction id
If you don’t agree, pls help to cancel this order with “other reasons”
Thank you.
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(Same seller as above, new excuses 2 days later)
Dear friend, Thank you for purchasing item from my Aliexpress shop. We noticed the cost of the product
you ordered has gone up And the price increase of our shipping channels
Do you agree to pay 2.5 dollars for the shipping fee? If you agree, you can pay to our Pay-Pal account :
####@hotmail.com, After payment, please tell us the Pay-pal transaction ID, and send a screenshot of the payment details here,
If you don’t agree to pay, pls help to cancel this order with “other reasons” ,we will full refund soon,Thank you.
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Dear customer ,
The system shows that the item not pass the quality check .
Could you please kindly cancel the order and choose the reason "other "?
We will value our customer to cancel the order if the item not pass the quality testing .Please rest assured,
we won’t ship the item that not pass the quality testing.
Could you please understand ? The payment will back to you in 7-20 days.
We are sorry for this issue.
We have contacted our supplier for this issue.
Thank you for your understanding.
Hope you have a nice day.
Best Wishes
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Dear, the product you ordered is a loss order, you need to pay 1.3 USD to deliver the goods, please check
whether you pay the freight or cancel the order
Make up for this
Dear, we got the lowest price for the Double 11 event, so we will lose money
If you are not willing to pay the freight, you can cancel the order, because it cannot be sent out without paying the freight.
You can cancel the order.
Dear, because it is a loss order, you can't deliver the goods if you are not willing to pay the freight
You can cancel the order.
If you are not willing to pay the freight, you can cancel the order.
We will refund you immediately
Dear, you can't send the goods without paying the freight
Dear, if you do not pay the freight, the goods cannot be sent out and you cannot receive the goods.
You can choose to cancel the order and go to other stores to have a look.
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Hello, dear friend,
Thank you for your orders and support on the store, we are happy work for you.
Due to the COVID-19 situation, many international shipping lines were closed. We have to exchange other
available shipping lines, but unfortunately the shipping fee increased at present. In this case, we are totally
lose much money and even the shipping cost higher than goods.
So would you like to pay extra 3 USD shipping fee for this goods?
Please open this link to pay shipping fee
[url]https://www.aliexpress.com/item/########################.html[/url]
if you want to cancel the order,could you please cancel this order and choose the reason "other reason " or
“the buyer don't want it ",it is easier to get the refund,this means a lot to us. sorry again for the
inconvenience. thank you in advance and waiting for your reply. Best regards.
could you reply to me ASAP? Our current inventory is sufficient. I can ship it to you ASAP. You can also receive
the package as soon as possible. Pay attention to safety during the epidemic.
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Dear friend, we are very sorry, we have received a notice, this batch of goods will not be delivered on time
I can't deliver the goods, I can only ask you to cancel the order, and I will pay you back soon
Please kindly use "other reasons" to cancel the order, please
Sorry again
Best regards
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Thank you for ordering from our store. Due to the high cost of international logistics and transportation,
This week, the price of each logistics has risen, by 3-4 US dollars. The logistics cost we can bear has
exceeded the range. We hope you can pay us 2 dollar more for shipping so that we can afford its
international shipping costs. If you are willing to pay the excess freight, we are happy to deliver high-quality
goods to your hands, but if we can't reach an agreement, please cancel the order as soon as possible, we
will return the original amount, hope you can understand and trust us. (Note: I am a human customer
service, not a liar. We will send the same replenishment message to customers who have exceeded the
shipping fee every day. If you have any questions, please contact us) If you need to make up the payment,
please pay the additional shipping cost through the following link:
[url]https://www.aliexpress.com/item/##############.html?spm=5261.ProductManageOnline.0.0.2ef44edfcouBgB------------------------[/url]
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Dear friend
really sorry for the inconvenience caused
since the freight to your country has raised, we have a big loss for this order
dear if you don't want to pay the extra fee, you can apply to cancel the order with the reason to ""the other reasons""
then we can accept it at once and full refund you
thank you
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