We got a Rigol RSA3030N with the 40 MHz RTSA option last November. Pretty soon after, I noticed a ~4dB spur at CF-12MHz visible in RTSA mode, regardless of frequency range and span (wide enough to include it, of course), even with a 50Ω load terminating the input. It's not there in GPSA mode.
I sent screenshots to the dealer, who eventually came back and said that Rigol would exchange the unit and throw in our option of choice for the bother. After some time and occasional prompting from me, the dealer came back and said that Rigol couldn't find a unit that didn't have this spur, but that they they had a unit with the extra option if we wanted it.
That's nice of them and I can work around it, but I'd rather a unit that worked as designed, so I suggested that they replace it with the equivalent from the RSA5000 series instead. Dealer came back to me and said they likely have the same problem.
What gives? After rummaging through EEVblog, I understand that Rigol and others in this space are known to have their wrinkles, but they're subtle ones like the DHO series' PLL issue. This one stands out bold as brass because it's always there and, even if it's no R&S, £6.5k worth of kit (scope+option) should do better than this.
I've found no mention of such spurs either in the 2020 thread (other than after upgrading PSU components) or anywhere else online. Has anyone with an RSA scope and either the B20 or B40 option seen anything like this? Can it be the case that it is a systematic problem with the platform, is it something that crept in after it was first released or is it just my unit (or batch of units)?
Hardware v00.01.03, FW CPU v00.01.00, SPU v00.01.06 and WPU v00.01.02, SW "firmware" v00.03.06.
Cheers for any light shed.