I took the high road until I was drug through the mud and attacked relentlessly for pointing out SIMPLE facts.Facts that have yet to be proven wrong.
That word again "attacked" hmm. No one has attacked you as far as I know they just disagreed with your perception, including myself.
The only one being dragged through the mud is the OP by you.
Siglent was at fault here by issuing a fraudulent DMCA take down of a listing using an email address of a siglent employee that no longer works there. And by fraudulent I mean they reported the item to be counterfeit, when we all know there are no Siglent counterfeits around.
Your listing was removed after the rights owner reported it as counterfeit. We urge you to contact the rights owner directly for more information about why they requested the removal of your listing and whether you can relist the item.
...
We encourage you to contact Siglent Technologies Co Ltd directly if you have any questions.
You can send an email to:
kevin.fu@siglent.com
Later on they sent this gem:
Dear OldSchoolTechCorner,
Greetings!
Excuse me.I just finished checking all details on this case. I did really not receive your email about this issue. And now I think I could explain the reason for you.
First,we claim it because that you are not our registered reseller.
Second, your marked price$700 is lower than our end-user price $935.Actually,We have a lot of distributors in the local area, in order to protect their rights and interests, we have to control the price. And I did't see you marked your item as a used one.
So we affirmed that your item is a fake.
Each SIGLENT instrument has its own serial number. Please send it to us.You can find the serial number at the rear panel of instrument. After we confirm the serial number, we will withdraw the complaint on Ebay.
And please change your price on Ebay.
Thanks for your understanding.Wish you all the best.
Any questions,please contact me:
#####.###@siglent.com
Sincerely,
SIGLENT Marketing Department
That is price fixing. Even after they acknowledge the item in question was sold as a used item or at least not sold as a new item.
This stunk like BS from the start so I decided to look a little further because you guys ostracized anyone who said anything other then lets lynch this company.
No one lynched this company, their MO came to light and people did react to it. I don't want gear that I'm not going to be able to sell if I decide to upgrade. In essence the message we got from Siglent is that the resell value of their equipment is zilch. And that is the core of the problem and why everyone got up in arms.
Claiming a genuine product as a counterfeit by them is a lie. They got caught and then pass the blame to a new employee. The problem here is that it doesn't matter if the new employee made a mistake by thinking the item was new. It's still not legal for them to issue a DMCA take down when they well knew it was not a counterfeit item. On top of that they asked "politely" to please change the offering price even after knowing it was a used piece of equipment. Also since the plead was on the same paragraph as the offer to withdraw the complaint after providing the serial number is not a coincidence, smells like a strong arm statement.
I get that they want to protect their distributors, but this was and still is the wrong approach, because what they do to prevent gray market sales is illegal in the US by claiming a genuine product is counterfeit. What can they do? well, they could buy one, check the serial number and find out what distributor is breaking the rules. Not too hard to do.
They didn't contact the seller at all, they took it directly with Ebay legal to force the takedown with false claims (i.e. not a counterfeit item at all and purchased via an authorized dealer).
He listed it as "NEW OTHER"He misrepresented the item plain and simple.............the rest is what ensued afterwards from his mistake and he realized that he could capitalize on it.
The OP stated the following in the New Other description:
In like new condition, took extreme good care of it and always been on bench so never been moved. It in mint condition and come with manual and cable that it would have from factory.
I really don't care about your view, or the OP's deals or whatever anyone did on this or a past life. What I do care about is that Siglent issued a false claim of a product with not known counterfeits was a fake item, but they would let the matter go if the seller would adjust the price and provide the serial number.
So as a user of test equipment, why would I want to purchase a Siglent product when the resale value is practically nil? Do I care about the OP? nope, I do care on what a company that sells test equipment that I might be interested on? you bet.
My Tek FG 504 is deader than dead. I've been looking around but I really don't have a current need so I'm on the border on what to get and getting by with a diligent analog discovery for now since it does the job for my basic needs.
So yeah, I'm looking for an ARB but with no urgency. Let's just say that Siglent is not high on my list anymore, actually they are probably ranking lower than a Hantek.