"Is there any specific setup when the scope freezes ?"No, nothing special. First of all I thought that the scope is gone, (it is 13 months old +/-) but to be sure, I went back to the former FW and suddenly I could take snapshots without any issues any longer. I tried to povoke a mistake taking several snapshots one behind the other, but all went fine! So, I tried to upgrade again, having the same issue after the next reboot and first picture made. When I was happy to catch a spike and this happened again, while pressing the print button and anything was useless - totally frozen, I was fed up with 1.3.26
and stay now with 1.3.23. Never had any problem again, despite provoking a crash from time to time, but nothing freezes!
"Could you provide a link to that thread/post please ?"It was in the Benchtop DMM-Thread. I haven't read the complete thread, but while scrolling through the text my eyes caught this and I did a screenshot as it reminds me of my own saving problem with my Siglent scope... But as I don't have a Siglent benchtop 3055 I cannot compare:
https://www.eevblog.com/forum/testgear/siglent-new-bench-dmm-sdm3055/?all;PHPSESSID=e8ja7i0ragru6auspt39agp3m1#448:
I had the same problem and I have contacted Siglent Germany. They could reproduce this error and wrote me that this is a bug. This was on the 2019-01-19. So we have to be patient.
If you have no csv file on the stick, you can save the data. If there are multiple csv files on the drive, the device crashes.
#450
It is not the problem of the USB stick and the formatting. Also the same problem happens if you save the file to the internal memory. If you delete all csv files form the memory, you can save once the data do the USB stick.
Siglent answered me regarding this problem:
Quote
It does be a issue and it was forwarded to our R&D department. The related engineer will fix it and this need some time. Please wait for a while.
#451
Yes, FAT32 and also tried also sticks that only had 2GB.
But since the error also happens when saving in internal memory,
(and no stick is inserted) it shouldn't be a special USB problem.
#453
...If you delete all csv files form the memory, you can save once the data to the USB stick...
Do I understand correctly that a csv must not be present in the internal memory?
Not even if you want to save to usb?
Definitely a bug.
We can only hope that Siglent will fix this as soon as possible.
I was really looking forward to the device (and therefore I will not make it bad, it is not bad), but it does cloud the joy a little.
#471
...and so on...