Hi guys,
I have been using SSA3021X for about two weeks now.
Initially, after a day of use, the firmware froze and the unit was refusing to start. From customer support they sent me a firmware image and instructions, so I can re-flash the firmware, but that didn't help. I needed to ship the unit back so they can fix it.
After they send me the unit back (apparently they needed to flash some different firmware) it was working all good. However, the firmware (I believe the latest version) has lots of bugs. Just to name a few:
- A memory stick (used to transfer screenshots for example) cannot be mounted reliably. Sometimes it works, sometimes it doesn't.
- After you save some files (limits for example), they cannot be deleted in any way, even if they are not currently used. With screenshots for example that doesn't seem to be a problem.
- Screenshots cannot be saved reliably all the time. If you save a limit file for example and exit the menu, pressing save at any point after that (which normally saves a screenshot) will attempt re-saving the last limit file, without the option to change that.
- The screenshot save windows is visible in the middle of the screen on the saved screenshot. That way it covers a good amount of the spectrum.
- There doesn't seem to be a way to save waveforms.
- You can't create correction files from the menu. You can load correction files, but I don't see any way how to create them (even externally).
- After exiting EMI mode, some of the settings (bandwidth for example) are not remembered but restored to the default value. That could be quite annoying if you often need to switch to EMI mode and back.
- The current version of the user manual is not 100% related to the current version of the firmware. Some option are either different or missing.
- Many other small things.
I hope Siglent will fix the firmware soon, because it is a real pain to work with it in its current state.