I received an SSA3021X today but only had a few minutes to play with it before work intervened. It's my first SA so I'm quite impressed.
I have a quick question about packaging. Mine came with no peel off screen protector and a few small scratches on the bottom of the unit. Every photo I've seen online of a new unit shows the peel off film in place. Should I be concerned that I received a "used" model or do all the latest ones come w/o the film. It has an April cal date and came with 8.2 FW For $1500 I was expecting to get to peel film off something.
Front of TFT is pure glass. In normal handling it do not need any surface protection plastic.
Also nearly all other Siglent products have pure glass front of TFT. Very different think if compare example usual TV set or monitor surfaces what really need handle with care. If you solder and in your room is "flying hot tin" and it hit your Spectrum TFT nothing happen. YOu can take normal soft steel tool and knock and scratch this glass. If force is not enormous nothing happen.
Last set of SDS1202X-E, no TFT protective film.
My SSA is early version and when it arrive there was this film, it is even now there. But it really do not need it.
These can remove and leave off. It save work in factory. Some one may think this is small work. Yes it is, but whole process is not. And when there is one, two, tree...ten...hundred small things... when pruct can total cost hundred dollar in carton it is easy to eat with some small things..., You need keep them in manufacturing line, they need keep clean, they need quite carefully install or it looks really terrible... before install, surface need clean, if there is one tiny dust particle it looks terrible. So it is better there is not at all this.
But then, scratches in bottom. I can easy believe they may come in chinese handling. Perhaps before assembly, product assembly line, calibration procedure, pre ageing process,,etc. Theu have clearly developed this handling better but still, it can do better.
It do not work until every single human who are inside factory building is totally and fully motivated about every corner in quality thinking. It need import to every single worker head, from factory floor cleaner to CEO. Every one need think, this is our product and we all are responsible about all what include term quality. Everyone need think that just he/she is personally responsible, not only neighbourg or boss or big boss. As long as they feel they do just hard boring work, what ever work just only for money and just only what boss ask and command and own thinking is minimal. As long as this do not change company stay B level in quality.
Who can import this to manufacturers floor. What kind of intervention it need.
Siglent situation in this HW quality thinking is not at all bad. But still, some these minor things need do better. There must NOT be clearly visible scratches etc, not in any side of unit. This kind of sub group in quality things whole group is small but, when equipment arrive to customer hand first 30 seconds are critical when he develop in his brain some imagine about quality. THis is psychology. Look some japanese companies how they manipulate peoples mind so that first feel is positive and after people is fixed to believe qualti... it do not so easy drop.
Quality "feel" in these some cosmetical things do not cost nearly anything when it is done clever way inside house. It need motivation and it need knowledge and it may need some factory internal teached courses for quality thinking. It also needs to build an ethically and morally sustainable "bamboo fly and carrot" system. A reward is needed, but punishment is also needed. And what is important - responsibility so that "you and no one else" is responsible.
People buy new, he perhaps use all his free money for new equipment, some people may save money long time for get what he have thinking long time. It is very important he also get feel that he have really new machine what also looks and feels new.