I am having a good bit of trouble, trying to upgrade my SPS3303X-E TO X, using the instructions in post #84.
Warning: I am not really a computer person. The attempts listed are me just faking it, without really knowing what I am doing.
System Info
Setup
PSU connected to Computer via USB cord. Cord is several extensions strung together to make approximately 10 feet. This extension tests good for continuity on all four USB legs. The PSU USB indicator icon does illuminate.
Issues
My computer never sees the PSU in the Device Manager USB listings, even with NI-VISA and EasyPower up and running. I never get the happy USB connection bell chime, when plugging, or unplugging, the cable, or using different USB devices. However, I have used the USB com ports to flash Arduinos.
NI-VISA
- Version 2023 Q3 (Full Download/Install) The PSU never shows in the USB devices, so it can not be selected.
- Version 5.4.1 (Runtime Only) I am not sure that this version ever fully installs. It launches, but the VISA folder will not open. However, the readme file will open, from the Launcher.
EasyPower – The PSU never shows in the USB device listings, so it can not be selected.
Attempted Corrections
- Verified the cord is good. But, is it too long to push the data? I tried a shorter cord with other USB devices and still no joy.
- Tried different USB ports. No Joy. Verified the computer ports are working, by swapping the mouse cable around. The ports are good.
- Multiple Install-Delete-Reinstall attempts.
- Multiple attempts to get the Computer to see USB devices of different types.
- Checked various USB settings.
- Turned off power management on all USB buses.
- I did not find any instructions in the manual indicating that the PSU must be configured to output USB. Meaning, it is plug and play?
I really think its a Windows problem. But, I tried different things with NI-VISA, because I thought the USB connection might be okay, but that there was a problem with NI-VISA seeing it. Meaning, that EasyPower would not be able to see it through NI-VISA. There are too many variables for my limited knowledge to sort out.
Suggestions? Thanks for your help.