Yes, DC values are off by 2 digits on some ranges.
I have at my disposal calibrated higher count DMMs and accurate voltage/current calibrator - we are used to calibrating uncritical equipment at work by ourselves.
So it is not a matter of equipment or metrology skills.
Of course sending it to a certified lab for adjutment is an option, but for my home development I do not exactly need acredited protocol for it... Especially it is a pity to spend the money when I have the equipment available to do it myself...
I wonder why Instek is going this way as other manufacturers are going the open way and some of them provide calibration details directly in the manual...
I was just curious if anyone has been successful in obtaining the procedure since the last discussion in 2019, but I get it, these DMMs and not as popular as KEITHLEY or KEYSIGHT etc...