FWIW, I also received an SDS2104X+ (and a SDG2042X) from Telonic on Monday, and, as with JBG, no cal certificates were included. I've emailed (today) to see if they can be supplied but I'm not holding my breath.
Welcome to the forum.
That's inexcusable IMO but I cannot speak for other resellers on this matter as it maybe their policy decision.
So, are cal certificates included as the norm with Siglent equipment, or is this something distributers do (or don't do)? I can't believe they have been removed (too much effort!), so I tend to think they were never there in the first place.
EVERY unit I import includes a Cal cert and they are dispatched with it and without exception !
As resellers we might hold stock for some months before sale and particularly now as airfreight is cost prohibitive so it is not as straightforward as it once was to get fresh units from the factory however all this depends on your location as to whether you are served from the factory directly as I am or from one of Siglents branches where they have been supplied by seafreight and then units are further shipped on to authorized resellers and then to the buyer.
In the above scenario a buyers receipt of an instrument might have the 1yr Cal cert approaching expiry and some reason why resellers chose to omit Cal certs so to not disclose if it's old stock or not.
From our POV it's now even harder to judge the marketplace on what and how much we might order and mainly due to 2 factors, the Covid impact on spending budgets and the recent difficulties of stock resupply.
However until recently (IDK when), Cal certs were single side printed on A4 paper but latest are double side printed to include a
180 day NO USE exception to the Cal cert expiry date which IMO is a very welcome addition specifying that time spent shipping or being held in stock won't affect Cal accuracy for 180 days since Calibration.
Attached is a pic of the rear side of the latest Cal cert where you can see how this exception is explained and now we have this there is no good reason why Cal certs are not shipped from resellers with new units.