Siglent SDS2000X Plus

[vicki20july]

I wish he does

[hhappy1]

Does someone know how to remove the security sticker nicely?
This is the fft noise of the 50 ohm input.

I'm trying to find the dc output part of the PSU and run it from a 12~15v battery.
Will using the battery reduce spur noise?

[2N3055]

Does someone know how to remove the security sticker nicely?
This is the fft noise of the 50 ohm input.

I'm trying to find the dc output part of the PSU and run it from a 12~15v battery.
Will using the battery reduce spur noise?

Did you look at the numbers? Do you understand what they mean?

Tampering with power in a way you describe is potentially dangerous if you really don't know what are you doing and doubtful if it can be done at all. If you plan to do that to a scope than you should cut label deliberately and accept risk that if you destroy main board you have to pay for it...
It is a completely different thing to opening a scope to change a cooling fan, or to look around to learn something...
Just saying...

[hhappy1]

Does someone know how to remove the security sticker nicely?
This is the fft noise of the 50 ohm input.

I'm trying to find the dc output part of the PSU and run it from a 12~15v battery.
Will using the battery reduce spur noise?

Did you look at the numbers? Do you understand what they mean?

Tampering with power in a way you describe is potentially dangerous if you really don't know what are you doing and doubtful if it can be done at all. If you plan to do that to a scope than you should cut label deliberately and accept risk that if you destroy main board you have to pay for it...
It is a completely different thing to opening a scope to change a cooling fan, or to look around to learn something...
Just saying...

Thanks for the nice infomation.
I'm curious about the little noise.

For Keysight or Tektronix tds series, the scope turns on when the battery is connected to the psu output terminal. And reduced spur noise in certain hz.

I thought Siglent would be similar. I'll do some more study.

[geelee]

Hi, I hope this is the right place asking question . I have a new SDS2104x Plus scope and when I'm setting lower than 1V/div vertical res. I can't go above -20V . I'm getting a message "vertical position at limit" . No idea what is that .

[2N3055]

Hi, I hope this is the right place asking question . I have a new SDS2104x Plus scope and when I'm setting lower than 1V/div vertical res. I can't go above -20V . I'm getting a message "vertical position at limit" . No idea what is that .

That is normal. Vertical offsets are not infinite.

Download datasheet and study it in detail. In  section called Vertical system there is specification for Offset range (probe 1X) there is detailed explanation what vertical offset range is in which input range.

[alocam]

Hello, I just downloaded the new FW for 2000X Plus (1.5.2R1.ads), but even though I tried a a few times, I keep getting the following message:
The upgrade package does not match this product!

Did anyone have any issues with the upgrade procedure?

Thank you!

[Martin72]

Hi,

No problems at work - but the scopes there are "very new" ones.
Which firmware do you actually got on yours ?
How old is your SDS2104X+ ?

[alocam]

Hello Martin72,
I have purchased this unit maybe three or four months ago. Current version is 1.3.9R12. Any suggestions?

Thank you!

[tautech]

Hello Martin72,
I have purchased this unit maybe three or four months ago. Current version is 1.3.9R12. Any suggestions?

Thank you!

Here's the link to the latest Siglent HQ firmware:
https://int.siglent.com/upload_file/zip/firmware/Oscilloscope/SDS2000X%20Plus_V1.5.2R1_EN-2.zip

[alocam]

That is exactly the file I downloaded and attempted to reflash, to no avail.
Even worse, I downloaded the exact version that is currently running (1.3.9R12), and it throws the same message at me... I'd rather expect it to acknowledge it as valid, and give me a warning about it being the same as the installed version.

Thank you!

[tautech]

That is exactly the file I downloaded and attempted to reflash, to no avail.
Even worse, I downloaded the exact version that is currently running (1.3.9R12), and it throws the same message at me... I'd rather expect it to acknowledge it as valid, and give me a warning about it being the same as the installed version.

Please describe in detail exact update process you used, USB or network ?
Or webserver ?

[Martin72]

Hello Martin72,
I have purchased this unit maybe three or four months ago. Current version is 1.3.9R12. Any suggestions?

Thank you!

So it´s newer than ours at work - And I didn´t had any problems to upgrade to the newest version.
Your scope seem to "think" the firmware is not compatible, very interesting thing.
Suggestion:
Format your usb stick with fat32.
Follow tautechs link and unzip the file.
Copy only the ads. file to stick.
Try upgrade then.
If this fails, contact siglent support or tautech directly...

[alocam]

Hello Tautech,

I tried both, a standard USB drive fresh formatted, with the .ads file on root, as well as the remote upgrade via web interface.
For the local upgrade, I followed the procedure (plug in USB, select upgrade, browse file system, select the file, save, choose upgrade. The system starts reading the file and by the time it reaches 100% it throws the error message.
Same thing with the webpage update, everything goes well, it scans the selected file, and by the end of the file verification procedure, it throws the message stating the package does not match the product.

Regards, and thank you!

[tautech]

Hello Tautech,

I tried both, a standard USB drive fresh formatted, with the .ads file on root, as well as the remote upgrade via web interface.
For the local upgrade, I followed the procedure (plug in USB, select upgrade, browse file system, select the file, save, choose upgrade. The system starts reading the file and by the time it reaches 100% it throws the error message.
Same thing with the webpage update, everything goes well, it scans the selected file, and by the end of the file verification procedure, it throws the message stating the package does not match the product.

Regards, and thank you!

Please what qualifies as a standard USB drive ?
8GB is best but should work with 16GB too but must be FAT32 and 4k clusters.

Try with these settings then if no success send your email via a PM and we have some other tricks to get you fixed up.

PS, we install many dozen updates each year without problems when all your USB sticks and processes are correct.

[alocam]

Hello Tautech,

Thank you again for your help. I have just sent you my email via PM.
Just in case someone else gets stuck with the same issue in the future, I can confirm that I tried both, 32GB USB flash drive and 4 GB flash drive FAT 32 formatted, to no avail. Unit keeps sending message as if I chose a wrong firmware file that does not belong with SDS2000X Plus series. I triple checked the downloaded file, and just in case I also downloaded it from different sources.
It did not work via webpage firmware update either, even after several warm and cold boot cycles.

Regards, and thanks a lot!

[Walter Murphy]

I just received a new SDS2104X plus scope from Amazon, while testing it I found that Ch4 (all other channels off) detects all my x10 probes as 9.79:1 instead of 10:1, I updated the firmware (4Gb usb pen drive did the trick), to the latest on the web page, and tried self calibration a couple of times, it does still the same when checking the 10:1 probes only on CH4. Should I send it back?

[tautech]

I just received a new SDS2104X plus scope from Amazon, while testing it I found that Ch4 (all other channels off) detects all my x10 probes as 9.79:1 instead of 10:1, I updated the firmware (4Gb usb pen drive did the trick), to the latest on the web page, and tried self calibration a couple of times, it does still the same when checking the 10:1 probes only on CH4. Should I send it back?

Welcome to the forum

No keep it.
Yes a little annoying this new Probe Check feature does this however it may improve accuracy I haven't checked.
Select 10x in the Probe menu and just use it is what I do.
Alternatively use 10x sensing probes for it to detect and autoset the input attenuation.

[Walter Murphy]

I will keep it then, on the screen I don't see a difference in the calibration waveform amplitude. there is also a mV offset on all the channels when using the measurement function, something like 33 mV-50 mv a 1V/div, not very apparent on the waveforms (could it be internal noise on the Vertical amplifiers?), it did not disappear when I did auto-calibration, could it be that the 3.000V calibration signal is off? I don't see this behavior on my (old dual channels) Tektronix scopes. I will try using the Tektronix probe on Channel 4 . Thanks a lot!

[alocam]

FWIW, I was finally able to upgrade my scope, after struggling with strange messages stating that the upgrade file was not applicable to the instrument.
Just in case anyone gets stuck with this issue in the future, it has to do with a huge (around 190MB) .bin file stored on local folder storage. I deleted it and upgrade procedure went smoothly.
I want to thank Rob (Tautech) for his help and responsiveness on the subject, he got involved and help me out reaching Siglent's tech support and providing a solution to the problem.
Thank you again, Rob!

Regards

[Martin72]

it has to do with a huge (around 190MB) .bin file stored on local folder storage. I deleted it and upgrade procedure went smoothly.

Hearing this for the very first time, you never stop learning..
Thanks for sharing the solution. 

[tautech]

it has to do with a huge (around 190MB) .bin file stored on local folder storage. I deleted it and upgrade procedure went smoothly.

Hearing this for the very first time, you never stop learning..
Thanks for sharing the solution. 

Yes, not experienced this before and it must be something to do with the unofficial upgrade method used. 
Tech support pointed us in the right direction after we'd worked through a # of other things and we got to it with a process of elimination. 
Tricky and takes some days when you are in different time zones.

[Martin72]

Thank you Rigol ! 

[tautech]

Thank you Rigol ! 

It's much bigger than that, as 6 product lines and all their models are on promotion. 
Never have I seen such great offerings of this type.

Your HD gets a free upgrade to 200 MHz and all the optional Decodes thrown in.
Others have significant price reductions until years end.

[tautech]

HD next in line for price cut?

HD only sees upgrades to the next model and option bundle added.
Order the SDS2354X HD and SPL2016, MSO licensing, FG licensing are added for free and optional decodes are included too.

I guess we'll see a big announcement from Siglent next week.