Hi,
To 1): I´ll do it the opposite - First take the scope to the latest firmware, then checking if everything is working...Makes more sense.
Ich beg to differ, because of bitter experience. Some vendors rejecting my claim of defect on arrival by insinuating that I did something wrong during the update, like cutting power too early, or whatever.
I will not give any vendor the same excuse again, even if only a small minority would (mis)use it. The pre-installed firmware must be able to at least demonstrate that all basic hardware functions work correctly (otherwise it would mean I'm treated as an unpaid beta tester). Only after it has done so it is time to replace it by the latest version.
To 2) : This site is a VENDORs site....
As I have noticed. Eventually.
It is normal behaviour for any manufacturer to absolutely ensure that no website it does not have control over uses the brand name, the particular style of writing, and the logo, in a way that allows a customer to mistake the site for the manufacturer's site. This is called trademark enforcement. It is a far too great risk for the brand's reputation to be negligent here. If you ask why, then just look at my case: I might not have found out, and then much later come to the conclusion that Siglent does not care about firmware bugs and never fixes them. Could be even worse: if that vendor does not react properly to customer complaints, Siglent will be blamed.
This particular vendor uses the Siglent brand exactly the same way as Siglent does.
With the latest firmware update for the Xplus....They do their job..
Regarding firmware, it certainly looks so.