Author Topic: rigol scope issues  (Read 1840 times)

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Offline p.larnerTopic starter

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rigol scope issues
« on: September 26, 2023, 08:20:21 pm »
I am trying to use my rigol scope using ultrascope,it says runtime error 48 and VISA33.Dll missing,how do i fix it?,its a win10 64 bit pc and i am using the native serial port at 9600 baud.
 

Online Martin72

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Re: rigol scope issues
« Reply #1 on: September 26, 2023, 09:10:54 pm »
Eeehh... ;)
And WHICH rigol scope do you have ?

Offline p.larnerTopic starter

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Re: rigol scope issues
« Reply #2 on: September 26, 2023, 09:54:40 pm »
its a DS1052D
 

Offline Fungus

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Re: rigol scope issues
« Reply #3 on: September 26, 2023, 10:04:11 pm »
What are you trying to achieve?

VISA/ultrascope is the worst possible way to do anything. Any sort of scripting or programming can be done much better usinng SCPI.

Programming manual here: https://www.batronix.com/pdf/Rigol/ProgrammingGuide/DS1000DE_ProgrammingGuide_EN.pdf
« Last Edit: September 26, 2023, 10:11:18 pm by Fungus »
 

Offline p.larnerTopic starter

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Re: rigol scope issues
« Reply #4 on: September 26, 2023, 10:25:29 pm »
i am trying to make it display its screen on my pc,it was ok in win7 but wont work in win 10,is there a better program,did rigol make a version of ultrascope for win 10 64 bit?.
 

Offline p.larnerTopic starter

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Re: rigol scope issues
« Reply #5 on: September 27, 2023, 12:24:30 pm »
well my new adaptor usb to rs232 came not on starting ultrascope i get the message : runtime error 48 file not found visa 32.dll,ive downeloaded the dll and put it in the ultrascope directory also win 10 system,now what?
 

Online PlainName

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Re: rigol scope issues
« Reply #6 on: September 27, 2023, 02:07:03 pm »
I think the thread title is misleading. You have a Windows problem, not specifically a rigol scope problem. When I popped into this thread I thought "That scope is trashed if it's showing a runtime error", but of course it isn't.

So... perhaps better asked in the OS thread since it's a Windows app?
 

Offline coromonadalix

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Re: rigol scope issues
« Reply #7 on: September 27, 2023, 07:53:55 pm »
same toughts here about the thread title

PLS @OP  do some corrections

And   win10  with compatibility modes can run your software  ... unless there is  drivers problems etc ... there is no reason it would not work

i do occasionally use ultrascope, no bugs so far ... but  seems  sluggish in the design

my 2 cents
 

Offline p.larnerTopic starter

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Re: rigol scope issues
« Reply #8 on: September 27, 2023, 09:13:59 pm »
so where should i post this then,i see no suitable section.
 

Offline thm_w

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Re: rigol scope issues
« Reply #9 on: September 27, 2023, 09:58:36 pm »
The solution is here:
https://assets.tequipment.net/assets/3/7/VISA_Solution.pdf
https://www.batronix.com/files/Rigol/Application-Notes/VISA_TMC_Driver_information.pdf

Sometimes just copying the dll won't work and you need to register it. But its easier to just use the correct installer to ensure everything is intalled.
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Offline p.larnerTopic starter

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Re: rigol scope issues
« Reply #10 on: September 27, 2023, 10:44:43 pm »
the first link pdf leads to a deleted web article and the second link links to the sw at a cost of 172 pounds,no thanks!.
 

Offline Njk

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Re: rigol scope issues
« Reply #11 on: September 27, 2023, 11:42:40 pm »
I can confirm the current Rigol ultra stuff works fine on a PC under current Win 10 64 bit OS. Over Ethernet and USB anyway.

Uninstall everything related and install latest UltraSigma. It seems it's a base suite that provides all the components which are necessary for other rigol apps. Then install ultrascope. It's not ideal but I did not notice any problem with installation.
 

Offline thm_w

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Re: rigol scope issues
« Reply #12 on: September 28, 2023, 12:04:14 am »
the first link pdf leads to a deleted web article and the second link links to the sw at a cost of 172 pounds,no thanks!.

Are you being deliberately difficult? Next time post in the Beginners section please.

From the second link: "Obtain NI-VISA™: NI-VISA™ runtime can be obtained from the download section at http://www.ni.com/visa/."
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Offline p.larnerTopic starter

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Re: rigol scope issues
« Reply #13 on: September 28, 2023, 03:24:22 am »
 

Offline coromonadalix

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Re: rigol scope issues
« Reply #14 on: September 28, 2023, 04:14:15 pm »
Rigol, install ultra sigma  and after ultra scope ....  should work,  using it right now ?
 

Offline p.larnerTopic starter

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Re: rigol scope issues
« Reply #15 on: September 29, 2023, 02:33:53 am »
done that but still trowing the error up,also does the same in win7 compatibility mode.
 


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