Rigol MSO4000 and DS4000. Tests, bugs, firmware, questions, etc...

[alank2]

I can confirm the bug.  You can't just scroll to it.  You have to open the measure menu, press help, then press max.  Mine does the same thing.

[hs3]

2.

Is it just for that one image or others in the help too?

What pictures should i see more?

I was just wondering in general if the other graphics in the help items had similar corruption or only that one place.

But with others experiencing similar corruption this sounds like something for Rigol to fix.

What comes to mind are possibly corrupted graphics embedded in the firmware update file or some code bug. Or then corrupted firmware update image on the server but I would have expected there to be checksums to detect corrupt update file.

[Rostislav]

2.

Is it just for that one image or others in the help too?

What pictures should i see more?

I was just wondering in general if the other graphics in the help items had similar corruption or only that one place.

But with others experiencing similar corruption this sounds like something for Rigol to fix.

What comes to mind are possibly corrupted graphics embedded in the firmware update file or some code bug. Or then corrupted firmware update image on the server but I would have expected there to be checksums to detect corrupt update file.

I see a picture of the damaged keys "F1-F6". If press the key "F7" ("Vavg" parameter), the picture is not all.

Yes, for some strange reason, the firmware file is not accompanided by a CRC. This is strange!

[cubitus]

I have the same bug in vertical menu 

[Mandragora]

Hello guys, does anyone tested how fast (or slow) dumping data (CSV) from scope to a USB stick is on DS4000?

Some time ago I was making some measurements with DS1054Z and I had to save them to CSV file for further analysis. I was measuring 4 signals, 2s/div, 10k memory. Saving last something about 20 sec. Actual sampling rate was to small so I increased memory to 100k. Now it took about 2 minutes to save this file :/ It's really long considering i had to perform this operation 60 times. I don't want to know how long would it take to save 1M points (per channel of course) file...

In the end I used old Tek scope, saving 1M file took something like 10s.

Can anyone perform some saving speed tests on DS4000? Is it so slow as DS1000Z? Is there any solution for saving fast large files?

[Karel]

Can anyone perform some saving speed tests on DS4000? Is it so slow as DS1000Z? Is there any solution for saving fast large files?

The DS1000Z is slow when using an USB-stick. Via LAN or USB (to pc) connection it's much faster:

1.2MB   5 seconds

24MB  93 seconds

[Mandragora]

Thanks Karel for test, I will use PC to save those files now. Anyway DS1000Z is still 10x slower than a TEK

[Gallymimus]

Hi all!

I find a new bug in the help system of my a device!

In order:
1. I downloaded firmware from the site beyondmeasure.rigoltech.com. Firmware sent me to the site rigoltech.com on my e-mail. The official software the official site! Ok!
2. I upgraded firmware in my a device MSO4014 to version 00.02.02.04.03. Ok!
3. I press a key "Help", then a key "F1" (left menu) and see this (please, look image)...

I'm depressed and I can not eat and sleep!   Help me!

My friends, please, look in your devices the help system.

Very thanks!

unfortunately this might be an indication of a defective scope.  I had one that was doing this more and more regularly until I had to send it back (I didn't get it on any particular screen it would just pop up with video corruption on occasion)

-edit-

nevermind it looks like this happens to more people.  At least it isn't a hardware problem like I had.

[Hydrawerk]

Are they ever going to fix this ridiculous feature? "0.00000000ps" looks looks so funny. A $6,490 oscilloscope should not have this. 

[alank2]

I _greatly_ dislike the new preschooler sized way too large counter - it takes up way too much screen space.

[JHERCULEES1]

i want to use the keygenerator for my ds4014  but where can i find the private key  number?       I need that to use the key gen  No IDEA where to get that for the 4000 series

any help appreciated  thanks

[hendorog]

I haven't done this for a while so apologies for any errors.
Go here: http://gotroot.ca/rigol/riglol/
Enter your serial # and the four digit code and click generate.

There is a pdf and a text file here which you can use to work out the four digit code:
http://gotroot.ca/rigol/

Then the key is the code you enter into the scope.

[hendorog]

I _greatly_ dislike the new preschooler sized way too large counter - it takes up way too much screen space.

+1 on that there alank2. I always have it turned off now as it consumes so much space on the screen

[JHERCULEES1]

actually you do need a private key to be entered , I just tried it , it wont generate the unlock key without 3 pieces of information

1. your sn

2. options

3. private key

http://gotroot.ca/rigol/riglol/


so where do we get this private key?

[hendorog]

Its in the riglol code apparently:
https://www.eevblog.com/forum/testgear/sniffing-the-rigol's-internal-i2c-bus/msg423400/#msg423400

"else if (!strncmp(serial, "DS4", 3)) priv_key = DS2000_private_key;"

"DS4" = DS4000 (has the same private key as DS2000)"

So as long as your serial begins with "DS4", and as long as the key hasn't changed then it should work.
Edit: You can test it using this fake serial: DS423412341234

[JHERCULEES1]

so your saying use the private key for the 2000 series? which is this ..8EEBD4D04C3771

[hendorog]

Yes - but you can leave the private key field blank if:

* Your serial # has "DS4" as the first 3 characters.

The fact you are having problems suggests that your serial number doesn't begin with DS4 - so just check that you have it correct.

[JHERCULEES1]

my sn is correct starting with ds4 as it should ,  i just didnt know it was going to auto fill the private key number   and that the private key was the same as for ds2000 series 

I will leave the private key field blank and just fill in the sn field .

[nbritton]

What is the latest hardware version of the MSO4014, the one I received today from tequipment.net is hardware version 1.3 and firmware version 00.02.02.SP1. That seems old.

The screen on mine flickers, has anyone else encountered this?

What option code do you use to get ALL the options, like the Power Analysis and 1553B Decoder? I don't think you get the PA feature with the FAB9 code.

Have we figured out what the MA option is yet? Is that short for Modulation Analysis?

I found this PDF that talks about the Ultra Power Analysis software... any idea where to get the software?

Where can I get a current copy of the NI VISA and IVI driver software so that I can interface this with my computer?

[hendorog]

What is the latest hardware version of the MSO4014, the one I received today from tequipment.net is hardware version 1.3 and firmware version 00.02.02.SP1. That seems old.

The screen on mine flickers, has anyone else encountered this?

Funny I noticed mine doing that the other day for the first time, but its not now.
Try turning off the decoder if you have left it on - I just noticed that makes the trace flicker.

What option code do you use to get ALL the options, like the Power Analysis and 1553B Decoder? I don't think you get the PA feature with the FAB9 code.

Try BAH9
From memory you also need CAH9 to enable the same options on the 2nd decoder. In theory according to the text file DAH9 should do both banks at the same time.

Have we figured out what the MA option is yet? Is that short for Modulation Analysis?

I found this PDF that talks about the Ultra Power Analysis software... any idea where to get the software?

Where can I get a current copy of the NI VISA and IVI driver software so that I can interface this with my computer?

I don't know what the MA option is for.

The Power Analysis software used to be downloadable at the Rigol website but required a license key to use it.
Looks like its still there: http://www.rigol.com/prodserv/DS4000/software/

I think you can download that NI stuff from the NI website. I've done that at some stage, but never used it.
I think there are probably better ways to talk to it - e.g. using python libraries but I haven't done much in the way of interfacing with the scope.

[nbritton]

What option code do you use to get ALL the options, like the Power Analysis and 1553B Decoder? I don't think you get the PA feature with the FAB9 code.

Try BAH9
From memory you also need CAH9 to enable the same options on the 2nd decoder. In theory according to the text file DAH9 should do both banks at the same time.

Wouldn't it be RA39? That enables both unknown features, bandwidth, and decoders. and 500MHz, MA, and Power Analysis. and all known decoders.

Has anyone noticed that i, 0, and 1 are missing from that option code chart? Also xAx9 doesn't appear to unlock the 1553B decoder.

[hendorog]

What option code do you use to get ALL the options, like the Power Analysis and 1553B Decoder? I don't think you get the PA feature with the FAB9 code.

Try BAH9
From memory you also need CAH9 to enable the same options on the 2nd decoder. In theory according to the text file DAH9 should do both banks at the same time.

Wouldn't it be RA39? That enables both unknown features, bandwidth, and decoders. and 500MHz, MA, and Power Analysis. and all known decoders.

Has anyone noticed that i, 0, and 1 are missing from that option code chart? Also xAx9 doesn't appear to unlock the 1553B decoder.

Ah yes I was having trouble opening the PDF so was just reading the text file which isn't so straightforward.
I found a copy of the pdf here and now it makes more sense.

Yes I agree RA39 looks like it turns everything on.

Regarding the 1553B decoder, I'm not sure if anyone else has managed to enable that or if its just me. If just me then it was probably blind luck more than anything, and all I can say is its possible somehow

However I remember turning on the 'license reapplication bit' at some stage - which would make the second letter 'S' instead of 'A'. So maybe give that a try if you have tried everything else.

[nbritton]

What option code do you use to get ALL the options, like the Power Analysis and 1553B Decoder? I don't think you get the PA feature with the FAB9 code.

Try BAH9
From memory you also need CAH9 to enable the same options on the 2nd decoder. In theory according to the text file DAH9 should do both banks at the same time.

Wouldn't it be RA39? That enables both unknown features, bandwidth, and decoders. and 500MHz, MA, and Power Analysis. and all known decoders.

Has anyone noticed that i, 0, and 1 are missing from that option code chart? Also xAx9 doesn't appear to unlock the 1553B decoder.

Ah yes I was having trouble opening the PDF so was just reading the text file which isn't so straightforward.
I found a copy of the pdf here and now it makes more sense.

Yes I agree RA39 looks like it turns everything on.

Regarding the 1553B decoder, I'm not sure if anyone else has managed to enable that or if its just me. If just me then it was probably blind luck more than anything, and all I can say is its possible somehow

However I remember turning on the 'license reapplication bit' at some stage - which would make the second letter 'S' instead of 'A'. So maybe give that a try if you have tried everything else.

I used RS39, on my first attempt, and that gave me the 1553B decoder and Power Analysis options, and I already had everything else from the previous time I used the FAB9 option code. Everything shows up in my Rigol Installed Options Menu, I know because I found in the firmware code were the menu text is located...

Code: [Select]

$ strings DS4000Update.GEL |grep "Trial Version" -A24
Trial Version
Expired
Never Expires
Minute
Option Name:
Time Left:
Offcial Version
RS232
FlexRay
500M
350M
200M
1553B
RS232 Decoder
SPI Decoder
I2C Decoder
CAN Decoder
FlexRay Decoder
Bandwidth 500M
Bandwidth 350M
Bandwidth 200M
Power Analysis
1553B Decoder
Installed Options
Option Edition:

What exactly is the difference between xAxx and xSxx? Do other characters work in the second position?

[hendorog]

I used RS39, on my first attempt, and that gave me the 1553B decoder and Power Analysis options, and I already had everything else from the previous time I used the FAB9 option code.

What exactly is the difference between xAxx and xSxx? Do other characters work in the second position?

Nice one

Using S turns on the top bit, whereas A turns off all of the bits.
The top bit is described as the 'License re-application bit' in this text file:
http://gotroot.ca/rigol/DS4000%20Series%20Options.txt

My guess on the A vs S is that its not a licence re-application bit at all. Instead it just changes the option bits to select the PA and 1553B  options instead of the standard set of options.

[nbritton]

I used RS39, on my first attempt, and that gave me the 1553B decoder and Power Analysis options, and I already had everything else from the previous time I used the FAB9 option code.

What exactly is the difference between xAxx and xSxx? Do other characters work in the second position?

Nice one

Using S turns on the top bit, whereas A turns off all of the bits.
The top bit is described as the 'License re-application bit' in this text file:
http://gotroot.ca/rigol/DS4000%20Series%20Options.txt

My guess on the A vs S is that its not a licence re-application bit at all. Instead it just changes the option bits to select the PA and 1553B  options instead of the standard set of options.

By my calculations there are only 1024 valid option codes:

The first bit in the first position can only be a 0, because 1 equals trial, so that eliminates S through 9. That yields 16 combinations.
The second position can purportedly only be an A or S, so that's 2 combinations.
The third position can be any alphanumeric character combination, so that's 32 combinations.
The fourth position is always a 9 assuming that you want all decoders, so that's 1 combinations.

Thus 16 x 2 x 32 x 1 = 1024
 
I wonder what would happen if you used the code R999, that would set the bits to 01111-11111-11111-11111.

Edit: Actually I'd like to know what happens for all of the following codes, remember that 0, 1, and I are missing from the code table:
0000
0A00
0S00
1111
1A11
1S11
4000
9999
9A99
9S99
IIII
IAII
ISII
R999
RA00
RA11
RA30
RA31
RA39
RA3I
RA99
RAII
RI00
RI40
RI99
RS39
RS99