@Gandalf_Sr / other Rigol MSO5000 users, do you recommend the Rigol MSO5000 or do you suggest spending extra and buying the Siglent SDS2000X Plus?
Vlad,
I am not a Siglent fan because of a problem I had a while back with one of their scopes - it was brand new, didn't work properly, and they wouldn't fix it. I argued and argued with them and, eventually they gave me my money back.
The Rigol MSO5000 is not perfect but it does everything I need it to.
My workshop is now a Siglent-free zone.
I had the MSO5000 and found it to be a good device.
Getting all of that into one device at this price point is definitely a huge challenge.
If I had to choose today, I will surely go to the Siglent which is more polished...but it is something like +30% more expensive than the Rigol.
The Siglent has a bigger screen and a better front end but in terms of functionality, it's pretty much the same.
The Rigol deserves a little update to add some details that could make it unbeatable.
Gandalf_Sr is right, I too have dealt with Siglent on two or three occasions and it is true that we are very far from a premium service.
Everything has been sorted out but I have the feeling that Siglent is relatively tight on money, probably because the margins on their device are low and they have limited room for maneuver.
I have not yet had to deal with Rigol that said so it may be the same thing.