Let´s hope for you and other owners, rigol change it´s "fixing problems policy" and deliver soon the solutions.
I don't expect at all that Rigol will change the habits of the past, i do expect instead this DSO will follow the same fate as the past ones, at best.
I was personally aware about that, dunno other buyers, but if you want a real 12bit DSO @ 1K euro, right now there are not other commercial solutions.
I would have been concerned if DSO had analog acquisition performance issues, but from this point of view I am very satisfied for what I have seen, there is a huge gap in S/N and analog detail toward any other scope in the price range.