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Hell, I literally can't drive my car without an account...
Quote from: Old Printer on December 09, 2017, 05:22:09 pmReminds me of the old RadioShack days.The best part of the RadioShack days was that they'd always spell something a tiny bit differently becasue they were hand written and you'd end up with half a dozen of those stupid catalogs.
Reminds me of the old RadioShack days.
OMG! I see Rigol still forces people to register when they want to simply download their latest firmware!?
Key sight does the same though MyKeysight even to get a quote. Other side f the coin is that they have your details/equipment linked to your account when you need support.With the amount of money I invested in my scopes, I did not have a problem creating an account and registering with them. After all if the company is that shady that you feel uncomfortable registering you equipment probably better not to do business with them in the first place.
Quote from: jgalak on December 08, 2017, 09:08:51 pmHell, I literally can't drive my car without an account... Tesla? Unfortunately, my examples were all real life and first hand. It's ridiculous.
Quote from: lundmar on December 06, 2017, 05:23:13 pmOMG! I see Rigol still forces people to register when they want to simply download their latest firmware!?Key sight does the same though MyKeysight even to get a quote. Other side f the coin is that they have your details/equipment linked to your account when you need support.With the amount of money I invested in my scopes, I did not have a problem creating an account and registering with them. After all if the company is that shady that you feel uncomfortable registering you equipment probably better not to do business with them in the first place.
That's a non sequitur I'm afraid. I trust a pilot with my life, but he doesn't need to know personal details. Especially considering a lot of these pilots sell those details for extra cash.
So the airline the pilot works for just knows you as Mr X?
I absolutely despise these »bonus« cards i.e. customer tracking.
A while back, I noticed prices increasing in a local grocery store. Then they introduced one of those cards. When the cashier told me I'd need one to get their 'customer advantage' prices, I told them they had just lost a customer. They put the prices up, then you had to get the card to get the original price is what it looked like to me.I will also not willingly shop in a US Safeway for the same reason. Listen to this Safeway marketing dweebs, I have not willingly shopped in Safeway for 30 years because of your stupid card.
Quote from: blacksheeplogic on December 10, 2017, 08:51:14 amQuote from: lundmar on December 06, 2017, 05:23:13 pmOMG! I see Rigol still forces people to register when they want to simply download their latest firmware!?Key sight does the same though MyKeysight even to get a quote. Other side f the coin is that they have your details/equipment linked to your account when you need support.With the amount of money I invested in my scopes, I did not have a problem creating an account and registering with them. After all if the company is that shady that you feel uncomfortable registering you equipment probably better not to do business with them in the first place.For support I'm okay with registering. However, for simply downloading the latest and greatest firmware for your product, registering is nothing but a silly and completely unnecessary annoyance!
To me the price of registering to receive continued support through manuals (which sometimes goes through updating), firmware and specs is a very low price to pay. I just don't expect to continuously receive updates and support without giving anything in return.
I just don't expect to continuously receive updates and support without giving anything in return.
Quote from: lundmar on December 10, 2017, 04:26:47 pmQuote from: blacksheeplogic on December 10, 2017, 08:51:14 amQuote from: lundmar on December 06, 2017, 05:23:13 pmOMG! I see Rigol still forces people to register when they want to simply download their latest firmware!?Key sight does the same though MyKeysight even to get a quote. Other side f the coin is that they have your details/equipment linked to your account when you need support.With the amount of money I invested in my scopes, I did not have a problem creating an account and registering with them. After all if the company is that shady that you feel uncomfortable registering you equipment probably better not to do business with them in the first place.For support I'm okay with registering. However, for simply downloading the latest and greatest firmware for your product, registering is nothing but a silly and completely unnecessary annoyance! To me the price of registering to receive continued support through manuals (which sometimes goes through updating), firmware and specs is a very low price to pay. I just don't expect to continuously receive updates and support without giving anything in return.
Quote from: rsjsouza on December 10, 2017, 11:37:00 pmTo me the price of registering to receive continued support through manuals (which sometimes goes through updating), firmware and specs is a very low price to pay. I just don't expect to continuously receive updates and support without giving anything in return.You gave them money when you bought the product. That should be enough. If your product is complex enough to warrant support and updates after the fact, it's part of the original deal.Or you should ship a product that's perfect and doesn't ever require any updating, but we all know that's a ridiculous fantasy.
Quote from: rsjsouza on December 10, 2017, 11:37:00 pmI just don't expect to continuously receive updates and support without giving anything in return.You gave them money when you bought the device.
Quote from: rsjsouza on December 10, 2017, 11:37:00 pmTo me the price of registering to receive continued support through manuals (which sometimes goes through updating), firmware and specs is a very low price to pay. I just don't expect to continuously receive updates and support without giving anything in return.Ok, let me expand my point here!If you are an instrument manufacturer and you require customers to register to access latest firmware, manuals, specs, or even MSRP - THEN YOU ARE BLOODY DOING IT WRONG! This is 2017 and the days of such arcane mechanisms are over.
Quote from: Fungus on December 11, 2017, 12:39:13 amQuote from: rsjsouza on December 10, 2017, 11:37:00 pmI just don't expect to continuously receive updates and support without giving anything in return.You gave them money when you bought the device.IMHO I think the money paid for the equipment is valid for some time, not forever.
I also got an e-mail from Batronix. Trying to milk the customers. Mine is purchased in Jan 2015.Single option for 98.18 €, four for 196.35.
Quote from: Efig on December 11, 2017, 02:39:21 pmI also got an e-mail from Batronix. Trying to milk the customers. Mine is purchased in Jan 2015.Single option for 98.18 €, four for 196.35.I got that email too. It's a bargain - I don't know what you guys are waiting for - go buy now!
I don’t think they ever sold a lot of "options".Even without the hackability I did not find the prices very appealing.