Rigol DHO800/900 Oscilloscope Bug Reports + Firmware

[Martin72]

It has...
Just plug in and see.

[Robaroni]

Thanks Martin.
I did try, I find some mice don't work with every scope, I'll play with it.

[Robaroni]

I find it works much better if you use good batteries!

Still it would be nice if the screen was more touch sensitive.

[Martin72]

Maybe a stylus could help ?
Like I´ve said in another thread, 7" touchscreen is on the edge when using your fingers for it.

[TimFox]

The stylus I bought years ago for an iPad nano works well on the 914S.

[Robaroni]

I just bought  10 for ~$7 on Amazon.

[JDW]

+1 for stylus control. Much faster than a mouse.

The need for a stylus is because finger-touch doesn't work as well, or because a stylus is simply easier to use than touch?

[Fungus]

+1 for stylus -  much faster than a mouse.

Save the USB port for WiFi.

[JDW]

+1 for stylus -  much faster than a mouse.

Save the USB port for WiFi.

You did not answer my question, although it could be you were not trying to do so.  I am talking about finger touches on the LCD screen of the scope.  I am not talking about a mouse. 

So to be more specific in my questioning...

Your reasons for using a Stylus (while TOTALLY IGNORING a mouse) are what?
Why is a stylus better than touch when it comes to manipulating the DHO804 via its LCD?

Thanks.

[Fungus]

Your reasons for using a Stylus (while TOTALLY IGNORING a mouse) are what?
Why is a stylus better than touch when it comes to manipulating the DHO804 via its LCD?

Stylus is much faster than dragging a mouse around a table and doesn't take up any bench space.

Stylus is more ergonomic than a finger on a vertical surface.

They only cost $1 or so, why not give one a try...?

[JDW]

Your reasons for using a Stylus (while TOTALLY IGNORING a mouse) are what?
Why is a stylus better than touch when it comes to manipulating the DHO804 via its LCD?

Stylus is much faster than dragging a mouse around a table and doesn't take up any bench space.

Stylus is more ergonomic than a finger on a vertical surface.

They only cost $1 or so, why not give one a try...?

I would add one more reason to your great list: NO FINGERPRINTS ON THE LCD!

[Veteran68]

I can't speak to the DHO800/900 but my DHO1074 is quite sensitive to touch. No problems at all getting it to respond. Perhaps it has a better sensor for it's larger screen.

That said, I do keep a stylus handy mainly for the fingerprint issue.

My bench is cluttered enough as it is, I can't imagine trying to wrangle a mouse on it.

[Robaroni]

That's why I love these small footprint instruments, I'll bet all our benches are overcrowded! I always crack up when I see a manufacturer showing a bench with a meter and a scope on it... yeah right!

I do think a stylus might be the way to go, this will resolve the problem handily. By the way I'm left handed and I think the scope's small screen might work better with right handed people, from preliminary tests it looks that way to me, my right hand seems to be more responsive.

[ebastler]

I'm left handed and I think the scope's small screen might work better with right handed people, from preliminary tests it looks that way to me, my right hand seems to be more responsive.

It seems unlikely that there is an actual difference in the way the screen responds to either hand. Maybe your right-hand movements are not quite as fluid, so you touch the screen a bit longer or with more pronounced pressure?

[Robaroni]

Not sure, you may be right but I tried every possible touch scheme and then I was watching a YT video and the guy changed parameters that I had a real problem changing until I did them with my right hand!

[Veteran68]

I find that many touchscreen UX problems have more to do with hand-eye alignment than with actual calibration or sensitivity of the touchscreen. This is true for cell phones, tablets, or bigger screens. The smaller the screen, the more acute the problem. We tend to have more fine grained control of our dominant hands and so tend to hit the intended target easier, and be more aware of where our touch is actually landing, than we might be with our non-dominant hand.

These days the vast majority of our touchscreen experience is with a handheld mobile device that we're looking down on and is presented at some angle to the body. Whereas a scope is presented in a perpendicular orientation away from our body, that we have to reach for. It makes logical sense to me that this less-familiar awkwardness combined with the small-ish screen of the DH800/900 screen could challenge a new user trying to use their non-dominant hand. I expect just like with texting on a tiny cellphone keyboard, you get better with practice.

[vanyas]

Received a new scope from China today, firmware was 00.01.02 from factory. Build date: 2023/11/09

[Randy222]

Received a new scope from China today, firmware was 00.01.02 from factory. Build date: 2023/11/09

I suspect new inventory is hitting china sellers faster than elsewhere, and the new ink-barely-dried items all come with the 01.02 firmware.
SOme have suggested some new parts inside due to supply chain, and as such calibration code is different, hence newer 01.02 code. That's what I gather from the forums.

[Randy222]

I find that many touchscreen UX problems have more to do with hand-eye alignment than with actual calibration or sensitivity of the touchscreen. This is true for cell phones, tablets, or bigger screens. The smaller the screen, the more acute the problem. We tend to have more fine grained control of our dominant hands and so tend to hit the intended target easier, and be more aware of where our touch is actually landing, than we might be with our non-dominant hand.

These days the vast majority of our touchscreen experience is with a handheld mobile device that we're looking down on and is presented at some angle to the body. Whereas a scope is presented in a perpendicular orientation away from our body, that we have to reach for. It makes logical sense to me that this less-familiar awkwardness combined with the small-ish screen of the DH800/900 screen could challenge a new user trying to use their non-dominant hand. I expect just like with texting on a tiny cellphone keyboard, you get better with practice.

What suggestions for capacitive stylus that work on the Rigol screens? Am-zon has so many. I touched my new Rigol like only 10x and it's got smudge marks all over it now.
Also wondering about the screen protectors, there's some on Am-zon selling specific cut to the DHO800 screen size.

[Veteran68]

Any old cheap $2 stylus with the rubber dome tip should work fine. I have a variety of them in a drawer and just grabbed one. You're not going to be writing or doing complex gestures like you would on a tablet/computer, so you don't need anything fancy.

Screen protectors couldn't hurt if you're super anal about it, but I don't use them on fixed equipment. Mobile devices? Always, because they're handled more roughly and transported everywhere, so the risk of scratching and impact damage is much greater.

[Randy222]

Any old cheap $2 stylus with the rubber dome tip should work fine. I have a variety of them in a drawer and just grabbed one. You're not going to be writing or doing complex gestures like you would on a tablet/computer, so you don't need anything fancy.

Screen protectors couldn't hurt if you're super anal about it, but I don't use them on fixed equipment. Mobile devices? Always, because they're handled more roughly and transported everywhere, so the risk of scratching and impact damage is much greater.

I have couple soft rubber dome stylus pens, none worked on the Rigol screen, at least not for me.

[Robaroni]

Received a new scope from China today, firmware was 00.01.02 from factory. Build date: 2023/11/09

My 924S came from Saelig through Amazon 12/08/23 and it has 00.01.01, don't know the build date.

[Randy222]

Received a new scope from China today, firmware was 00.01.02 from factory. Build date: 2023/11/09

My 924S came from Saelig through Amazon 12/08/23 and it has 00.01.01, don't know the build date.

What date is listed when you list firmware in menu?
Do Rigol units have an actual MFD date on them? Mine only has a serial sticker. I guess maybe Rigol support can tell you MFD date by serial?

[Veteran68]

I have couple soft rubber dome stylus pens, none worked on the Rigol screen, at least not for me.

Hmm, that's odd. When I get home I'll confirm which stylus I tried. I've collected a variety over the years, from the cheapest to somewhat pricey Bamboo and other higher end stylii. I'll try a few different ones tonight and report back the results.

[Robaroni]

Randy,
09/20/23.
Do you have the 800? Maybe they sell more of them so the dates are later?