Rigol DHO800/900 new firmware... 1.03

[mrisco]

I don't have that file...

Sorry, I edit my post with

Code: [Select]

adb shell rm -r /data/data/com.rigol.scope


[Randy222]

Heads up, guys, I think I found a really bad bug in the new firmware.

I think it's related to the XY mode crash bug which was reported earlier.



Bottom line: Do NOT power off your DHO in XY mode until we figure this out!

Does/did your scope have the "remember my last settings at power off" set to 'on'?
Maybe it's trying to launch with XY enabled from that cfg file?

[Elextro]

But then is it safe to update now, or do we have to wait in case this latest firmware is defective? The thing is that nothing is clear with the latest publications.  Greetings

[Fungus]

Reply from Rigol:

[Fungus]

But then is it safe to update now, or do we have to wait in case this latest firmware is defective? The thing is that nothing is clear with the latest publications.  Greetings

It seems safe so long as you avoid XY mode. 

I imagine this will be given high priority so expect an update very soon. Maybe better to wait unless you need one of the fixes.

[mrisco]

It seems safe so long as you avoid XY mode. 

I imagine this will be given high priority so expect an update very soon. Maybe better to wait unless you need one of the fixes.

Did you tried the edited ADB command? i think that the app will be forced to load default settings and not use the settings stored en non volatile memory.

[Fungus]

Did you tried the edited ADB command? i think that the app will be forced to load default settings and not use the settings stored en non volatile memory.

I have no file "com.rigol.*" in that folder.

All I have is this:
H:\work\ADB>adb shell ls /data/app/
com.rigol.launcher-1
com.rigol.webcontrol-1

[mrisco]

No /data/app but /data/data

[Vovas]

I noticed that after the update, the beam became slower than on 01.02. Is there anyone who also encountered this fact?

[Fungus]

No /data/app but /data/data

Oh... 

It's a folder. I pulled it and looked at the files inside it but there's nothing that looks like settings. Just a couple of small text files.

The settings are in the non-volatile RAM chip on the 'scope, not on disk.

Rigol seem to be prioritizing this. I've had three emails from them now.

[rpro]

I imagine this will be given high priority so expect an update very soon. Maybe better to wait unless you need one of the fixes.

Thank you Fungus.
The firmware has been rolled back to 1.02.00.02 in www.rigolna.com. 
I have also seen/heard people pointing out that web-control is intermittently sluggish with the new firmware, a pity given how responsive it is with 1.02.
It seems you now have a good willing contact in Rigol support. Maybe, in case they don't follow threads like this one, you can suggest they do some more regression testing comparing with 1.02 side-by-side, before they re-release 1.03. They could also take a look at the FFT issues. (It would be nice if they could relay a list of known issues they are working on for future releases.)
Thanks again.   

[Fungus]

The firmware has been rolled back to 1.02.00.02 in www.rigolna.com. 

 

[Randy222]

Reply from Rigol:

I don't think it's accurate about booting up. The OS booted, but the app fails to load properly. You can still use ADB or SSH to do a FW update, you should still have access via SSH.

[Randy222]

Oh... 

It's a folder. I pulled it and looked at the files inside it but there's nothing that looks like settings. Just a couple of small text files.

The settings are in the non-volatile RAM chip on the 'scope, not on disk.

Rigol seem to be prioritizing this. I've had three emails from them now.

The app must be able to read that NVRAM, which means you can too from SSH. But before trying to clear it do we even know that's where it is and that's why it fails to fully load scope app?

[mrisco]

Maybe in another way:

Code: [Select]

adb shell am start -a android.settings.SETTINGS
Then goto Apps, select RIGOL_SCOPE, Storage, Clear Data

[Fungus]

Maybe in another way:

Code: [Select]

adb shell am start -a android.settings.SETTINGS
Then goto Apps, select RIGOL_SCOPE, Storage, Clear Data

Didn't work 

[mrisco]

Didn't work 

I have the temptation of bricking my DHO only to try to solve the issue.

[mrisco]

Didn't work 

Have you access to the Webcontrol? If yes try in the SCPI Control panel:

Code: [Select]

:SYSTem:PON DEFault


[Fungus]

Didn't work 

Have you access to the Webcontrol? If yes try in the SCPI Control panel:

Yes, but SCPI needs the 'scope app running to work.

[Fungus]

Didn't work 

I have the temptation of bricking my DHO only to try to solve the issue.

Go for it!

[tnt23]

Have they removed the 1.03 upgrade from the site? Don't see it listed.

[Fungus]

Have they removed the 1.03 upgrade from the site? Don't see it listed.

Yes.

[mrisco]

Have they removed the 1.03 upgrade from the site? Don't see it listed.

The v00.01.03.00.06 firmware is currently available at https://supportint.rigol.com/En/Index/listView/catid/28/tp/6/wd/dho

[pfeerick]

Not anymore... 01.02.00.02 is the latest version there now.

[mrisco]

Not anymore... 01.02.00.02 is the latest version there now.

I sent to them a message about the bug.