Hi, I have just bought SDS7102 with serial number SDS71021149xxx. I checked it like describe rf-loop.
From Image1 and 2 we can see clearly that my unit have problems.... but when I left BNC sockets open (without terminators .. see Image3) the both channels were the same??
I’m going to send it back to service and I’m pretty sure that they will checked it without using terminators.
This problem is fully examined and solved before. Your unit have exactly this "CH1 noise problem". Your case, the problem is quite clear. There is no doubt.
This problem was in early phase after Owon made this new improved version. There is mistake in construction.
Sometimes it do more, sometimes less level this problem.
If your Owon service do not regognize this problem they are not Owon service at all.
Every Owon service know exatly this problem and they can easy repair it. Also you have seen this small "manual" for this repair what I have made.
If you send it to Owon itself, please write note. "This unit have CH1 noise problem"
If you send it back to some other write more this: "This problem is well known in Owon, please contact Owon service engineer if you do not regognize this problem".
Illustrated guide for repair is here:
http://www.box.com/s/pvg1dqtdonx192p4os0m http://owon.forumup.com/ If you have new Owon SDS7102 with LAN and it have serial
SDS71021143xxx - SDS71021151xxx
(exept if you have purchased it from me = sure it do not have this issue!
-- all units I sell have been in full tests and QC in my lab)
Please check if CH1 have special noise problem.
(you can find english explanation example in EEVBlog forum)
Inside Finland, locally, I can also repair it as Owon service.
Becouse I have not sell it The price of labor is a small nominal charge.
If you want do it your self and you understand that warranty may void after your own work I can give simple instructions how to do it. It is fully mechanical work and no need solder anything.
These two last sentence are for people who can not use or not want use Owon warranty if there is some individual personal reasons. But remember, after self repair you are responsible. Example ESD may damage so that after repair unit work normally but after some weeks or even after months it suddenly fails.
But first:
1. Ask your seller what to do. (and explain that this problem is well known inside Owon factory)
--if they promise themself repair it it is ok, if they only "change" unit it is not ok becouse all units inside this serial number area may have or have this problem more or less.
2. Ask Owon directly.
-aghp