Have anyone of you had any success contacting them about firmware upgrade?
I wrote them an e-mail 8 days ago and also wrote through their web page after 3-4 days of my e-mail, still no response at all...
Several have, including me. It's a bit of a hit and miss.
I got a firmware update, in my second attempt at contacting Owon. It took a week, with a reply after a few days asking me some questions like serial number.
I have sent them all the information needed at once.
However, yesterday they have replied me...
They told me my unit is the latest one, no need to be upgraded...
...then I have told I read about 4.1.0 which they replied that is because of the lack of some parts like LCD screen and they needed to replace some parts and that is why they needed a new firmware release...
I don't know how far it is true and its relation of BS but sounds interesting...
Also I really hope if they had to use other components, then they did it in a way what preserves hardware compatibility - it can be done if the firmware is not junk.
I doubt the only change is for a different LCD or other component(s)...