sds1104x-e C4 Trace problem

[bitt2delcid]

Hi Everyone,

I apologize if someone already asked this but I have been looking in this forum and I didn't find any information about the following issue.

I recently bought a SDS 1104X-E oscilloscope; I am now writing some scripts to control it using my Ubuntu laptop. When I run the line echo "C4: TRACE ON"> /dev/usbtmc0 (where "C" is the channel) the oscilloscope just ignores it. If I run the same line but for C1,C2 or C3 everything works. I turned C4 manually and then set up the voltage per division using the script and it worked. Can someone point me to the right place to start debugging this issue? any help will be highly appreciated

regards,
-Bitt 

[tautech]

Welcome to the forum.

Just to be sure, do you have the latest firmware installed ? Please state the version.
As a further check can you confirm you are using the latest programming guide :
https://int.siglent.com/u_file/document/ProgrammingGuide_PG01-E02C.pdf

[bitt2delcid]

Hi tautech,
 
Thanks a lot, I updated the firmware it went away

Regards,
-Bitt

PS: if anyone happen to have the same issue you can get the latest firmware from here: https://siglentna.com/service-and-support/firmware-software/digital-oscilloscopes/

[tautech]

Nice, good work ! 
Just checked the release notes and your SCPI issue is not mentioned however a few other SCPI commands were fixed.

On Siglents international website (the server is US based) it's easy to check the notes as there's a special link to do so on latest versions of FW.
https://int.siglent.com/download/firmwares/?ProId=12

[bitt2delcid]

Yeah, I read the notes and it didn't appear there. I was not aware of the other bugs they fixed but I will keep an eye on it to make sure things are running well from now on. Thanks again for your help!