Hi guys,
Today I had a very nice experience with the Siglent website support.
I was looking at their 2000 series scopes.
http://www.siglent.eu/oscilloscopes/sds-2000-series/mso-sds2204-200mhz-4-channel.htmlWhen I looked down at the extra options I figured that I can only select one single option, not a combination.
So I left them a little note pointing that out.
In under a minute a chat window opened.
A nice guy/gal said "Hallo" and thanked me for the feedback.
He/she had a look at the problem and after, maybe 5 minutes he/she said "Ok, found the probem and fixed it"
I hit the refresh button and guess what : The select thing was completey changed and works now.
Wow, that was a quick respone. I am pretty much blown away
![ThumbsUp :-+](https://www.eevblog.com/forum/Smileys/default/icon_smile_thumbsup.gif)
Unfortunately I didnt have time to chat more with her/him to maybe point out that they should send Dave a scope for a review and teardown. I would really love to see that one in his lab since it seems to be in the same class range like the Rigol's 2000/4000 are.
Cheers
Chipguy