Siglent SDS2000X Plus - Bugs / Missing Features / Feature Requests

[tautech]

 
Are you on 5.4 Uboot version with 1.6.2R5 firmware ?

The other possibility is the Save type has been changed to other than PNG.
Check the Utility/Save menu for Save settings.

Ok thanks I'll check that.

Try a factory Default.

[mon]

Ran into a bug that I couldn't replicate, but I think it's indicative of the new FW being a bit rough around the edges (all the previous notes in this thread give a similar impression - many improvements to features, but a bit buggy).

I have a custom probe scale of 1:20, firstly when I went to select it, it said 1:1 but changed to 1:20 after I tapped it.
Then I turned measurements back on, but it was still showing measurements as if the probe was at 1:1. Took a hot minute to work out what was going on there...
Switching back to 1:1 and then to 1:20 finally convinced it to scale my measurements.

[KungFuJosh]

I have a custom probe scale of 1:20, firstly when I went to select it, it said 1:1 but changed to 1:20 after I tapped it.
Then I turned measurements back on, but it was still showing measurements as if the probe was at 1:1. Took a hot minute to work out what was going on there...
Switching back to 1:1 and then to 1:20 finally convinced it to scale my measurements.

Assuming the tapping isn't related to a questionable mechanical connection...

That's not related to the firmware specifically, it's an annoyance in general with Siglent scopes right now. Certain circumstances prevent the scopes from correctly autosensing the probes. For example, set your scope to default with different probes connected. Only the defaulted setting will show up. If it was 1:10 or 1:1 when your default settings were saved, that's what it will show regardless of what type of probe is connected.

[tautech]

Ran into a bug that I couldn't replicate, but I think it's indicative of the new FW being a bit rough around the edges (all the previous notes in this thread give a similar impression - many improvements to features, but a bit buggy).

I have a custom probe scale of 1:20, firstly when I went to select it, it said 1:1 but changed to 1:20 after I tapped it.
Then I turned measurements back on, but it was still showing measurements as if the probe was at 1:1. Took a hot minute to work out what was going on there...
Switching back to 1:1 and then to 1:20 finally convinced it to scale my measurements.

Please always state the firmware version in use to allow verification of your report.

[mon]

That's not related to the firmware specifically, it's an annoyance in general with Siglent scopes right now. Certain circumstances prevent the scopes from correctly autosensing the probes. For example, set your scope to default with different probes connected. Only the defaulted setting will show up. If it was 1:10 or 1:1 when your default settings were saved, that's what it will show regardless of what type of probe is connected.

None of my probes have the autosense pin, so I don't think that's the issue.

Please always state the firmware version in use to allow verification of your report.

Knew I forgot something... Firmware 1.6.2R5, OS 5.4.0. I tried a few reboots this morning to replicate with no luck.

Stab in the dark - I can't remember if I've used my custom probe multiplier since I upgraded to 1.6, could have been a bug in the settings upgrade routine? I came from 1.5.2R3.