Any consumer item at whatever price point should do what it says it will do in the specifications.
So... if you bought a car that cost half as much as rivals but only went 198km/h instead of the advertised 200km/h you'd take it back?
You wouldn't be able to see any value in it at all? You wouldn't be able to understand people recommending it to others?
Well, I think we are not discussing performance issues as much as pure functionality. It's more like:
- the speedometer is telling you 200km/h but your actual is different.
- the climate control does not control to the exact temperature you've set, maybe it's even 5C off.
- the sat radio is not getting reception of a few stations because of a programming bug.
This is common on cars, but are those valid reasons to negate the value of the entire thing.
Should I be able to get a refund for my MS Windows 10 OS because it did not support my old printer like the MS site said it should? Is that false advertising, etc.?