I'm not sure you understand what the argument is, mecha. It's true that a measurement you don't need being poorly implemented doesn't directly affect you - as ebastler said, if the AM radio in your car doesn't work, it doesn't impact your ability to drive the car, and chances are you didn't need it anyway.
Thing is... there are actually known problems with this scope - ones that affect real people, though maybe they don't affect you - and they're spending valuable developer time implementing broken Pluses counters instead of fixing the damn thing. That really doesn't look good. Nobody's saying it makes them worthless - they're still my favorite lower-end test equipment manufacturer by a long shot, and I'm sure many people here would agree. But it's a poor use of resources, and they really should be doing better to improve what they already have.
There seems to be a general obsession among the low-end equipment manufacturers with adding stupid bells and whistles that nobody needs rather than making the central bits work well. Take for example all the $10 multimeters that have transistor testers - who the hell needs that? They compromise safety and don't even work properly, as an approximated measurement of \$\beta\$ at an arbitrary test current tells you barely more than nothing. And yet the meters are drifty and sometimes quite unsafe. On the other hand, my Fluke 87V has very few bells and whistles, it's a pretty basic meter - but what it does, it does
really well.
Rigol, I love you, but come on, guys... stop sitting on your thumbs miscounting pluses and start taking care of your stuff. I love my 1054Z, but I could love it more, y'know...
Also, Rigol, it'd be great if you could respond again! Any idea what's going on with this bloody thing? Any ETA on a fix?