I have put my order for a DP832A on hold with TEquipment due to the problems reported by Dave and the blog. Dawn from TEquipment say that Rigol is aware of the problem and they are working on a fix currently if is not fixed already.
Here is mail from TEquipment regarding the problem of the DP832 PSU.
Quote:
Chat Transcript
09:59:56 AM [Johann Prinsloo] Dawn are u online?
10:00:14 AM [Dawn M]
Hello! Thank you for contacting TEquipment.NET today.
10:00:38 AM [Dawn M] Hello Johann. It is nice to hear from you again. How may we help you?
10:00:57 AM [Johann Prinsloo] Dawn, Johann Prinsloo here. Have you received my mail from yesterday?
10:01:48 AM [Dawn M] I do not see it in my inbox. May I have the email address you sent the message from so I can search for it?
10:02:47 AM [Johann Prinsloo] I have send it via "Order Inquiry" from my order status page icw order E15?
?
10:02:52 AM [Dawn M] Our offices were closed yesterday due to the Labor Day Holiday.
10:03:46 AM [Dawn M] I have the email Johann.
10:04:57 AM [Dawn M] We can certainly put the order on hold for you. We have been made aware of the problem and are waiting for an official word from Rigol on the issue and solution.
10:04:58 AM [Johann Prinsloo] Do you perhaps know if Rigol is already working on a fix?
10:05:17 AM [Dawn M] Yes, as far as we know, it may have already been fixed.
10:05:38 AM [Dawn M] As soon as we have an official word from Rigol, we will be in contact with you.
10:06:25 AM [Johann Prinsloo] Dawn that sound good. I am looking forward to you mail and delivery of this order than.
10:08:06 AM [Dawn M] Thank you for your patience Johann.
10:10:09 AM [Johann Prinsloo] Thank you till later
Unquote.
Lets wait and see what Rigol is doing icw this known problem.
Best regards
Johann