Keysight has never really been in the hobbyist/home lab market (same for Tek and Lecroy), I don't know why people expect them to be? Especially now given that there are half a dozen major brands that cater to this specific market.
As hobbyist I spent many $$$ in the official KS Ebay store, which now is gone.
Opening an Ebay store to sell used equipment is basically calling for hobbyist to jump on the boat.
When there were problems I contacted the customer support and they treated me like a king. I was a happy camper.
Then I read here in this forum they will not sell anymore to private and support them.
I do love KS devices, but I hate I am just a ghost for KS as private/hobbyist in my home lab.
PS: At work I bought Tektronix scopes, because 99% the 2 series was the best for our needs and 1% because if KS does not want to support me at home, then I will not support them at work. It was my little revenge to KS