Hi, I just bought a new DS1054Z a few days ago and the first thing I did was unlock it using the methods online that generate a serial to unlock all the features. The scope seems to work find but I have not put it through any real tests(calibrate the probes, simple tests, etc).
I installed the software as I'm more of a software oriented person. I installed Ultra Sigma and the various apps for it found on the rigol site. I plugged in the USB cable from the PC(a high new PC) and made sure computer was chosen from the IO/USB settings on the scope.
Ultra Sigma never finds the scope. I've rebooted several times, etc but it never finds it. I've installed the IVI driver etc. I will attempt to uninstall everything tomorrow and start fresh, and possibly try the lan method to see if that works(But I don't wanna use that as it isn't conducive to my setup).
Hopefully someone knows something that might work? It seems like it's suppose to be something relatively straight forward, but it's not.