Siglent SDS1052DL oscilloscope stuck in startup [fixed]

[buue]

Hello,
I have a Siglent SDS1052DL oscilloscope and when I turn it on it just stays on the start up screen and does nothing else, I can't seem to get any response from it, any ideas as to how to fix it would be much appreciated.
 

[tautech]

There's a number of checks you can do in the Service manual IF it's not still in warranty.
http://www.siglentamerica.com/Uploadfile/file/20140925/SDS1000DL_ServiceManual_en.pdf

All Siglent products offer 3 year warranty and the manufacture date is coded into the SN#.
It'll look something like this: SDS****613**** for a June 2013 build.

Siglent have a branch in Hamburg that can advise you where to obtain local service.
http://www.siglenteu.com/lxwms.aspx?id=1110

[rf-loop]

If end user purchase date is unknown factory warranty starts from manufacure time. If you have purchased it from accepted seller in Europe and you have trusted invoice/receipt from this seller warranty starts end user purchase date normaly.

If out of warranty, reason or other, there is also available most spare parts from Siglent as listed in service manual. Mostly they are not expensive. (they are not like car spare parts what are priced so that if you make new car using official  spare parts it is perhaps 20 or 100 times more expensive).

If warranty covered case take first contact seller (if you have purchased it from Europe)  and next place in this case is contact Siglent if seller is just only "parcel shipper" and can not help.

Because it is L model (7" TFT) it is not out of active state. (older small 5.7" TFT models are out of production and obsolete)

BTW, there is also just now  + models in this SDS1000 (example SDS1102CML+) series (I do not mean new X+). (bit improved - example higher resolution display)

[pascal_sweden]

Can you send a link to these + models? I can't find them online.

[tautech]

The OP posted in another thread his problem has been resolved:
https://www.eevblog.com/forum/repair/siglent-sds1052dl-oscilloscope-stuck-in-start-up-need-help/msg952356/?topicseen#msg952356

Can you send a link to these + models? I can't find them online.

They're listed in all official Siglent websites.

Edit
Also shared here:
https://www.eevblog.com/forum/testgear/siglent-technical-support-join-in-eevblog/msg952191/#msg952191

[rf-loop]

The OP posted in another thread his problem has been resolved:

Good! 

[nctnico]

This still leaves the question: what is the fix? Appearantly this situation can be fixed by the user to it would help others to share what the solution is.

[streft]

Hello.I also had siglent sds1052dl + hangs on the logo how to solve this problem?

[guitar_paul1]

tautech has the answers! I just got mine SDS 1052 DL+  back alive within 24 hours of writing tautech June 26 2023.
The information on trying a couple of different USB drives proved critical.

[Jhonatan]

I have a problem with my SDS 1102DL+ oscilloscope that keeps getting stuck on the logo. I tried doing a hard factory reset by pressing the math button but the oscilloscope is not responding.
I really appreciate the help on this forum in solving this problem.

[unozero]

New to this forum, enjoying all the huge knowledge and contributions from the entire community.

I have a SIGLENT SDS 1052DL+ scope stuck at initial logotipo screen, tried the Math button workaround without any success.

Maybe @tautech or others would kindly help me?

[tautech]

New to this forum, enjoying all the huge knowledge and contributions from the entire community.

I have a SIGLENT SDS 1052DL+ scope stuck at initial logotipo screen, tried the Math button workaround without any success.

Maybe @tautech or others would kindly help me?

Sure, please make contact with your email address via PM.

[unozero]

New to this forum, enjoying all the huge knowledge and contributions from the entire community.

I have a SIGLENT SDS 1052DL+ scope stuck at initial logotipo screen, tried the Math button workaround without any success.

Maybe @tautech or others would kindly help me?

Sure, please make contact with your email address via PM.

Thanks for yout great support tautech , my scope is alive again.