Well I managed to brick my mso2014b so thats fun. Any ideas on how to repair? I was attempting to install a firmware version with no password and it stayed on the splash screen for hours so I had no choice but to unplug it. Now it just has a white screen. Any ideas?
Ohh, that's bad. Is it still under warranty? Tektronix might need to replace it.
When Tek first sent me a MSO2024 (about 2 years ago), the first thing I did was to upgrade to the latest firmware. So I grabbed it from their site, popped it on an SD card and used a USB to SD dongle (I didn't have a sub-8GB USB drive handy) to load it. Same thing happened. Sat on the firmware screen for hours, so I finally unplugged it and...white screen.
I relayed the info to my contact at Tek, hoping they maybe had a sequence to get into an emergency boot loader or something. She put me in touch with a technician who put me in touch with one of the firmware engineers. No such luck. They ended up replacing it with a brand new MSO2024
B.
Now, if you're not under warranty, maybe we can get some info out of the serial console as it boots. Perhaps force the boot loader to try the USB drive, if it's still intact.
Worse case scenario, it might require figuring out how factory firmware is programmed in. Maybe an onboard debug connector or something.
I know this isn't what you wanted to hear. :-/