Nobody at Keysight would stick their neck out to explain this anti-customer policy. Whomever came up with it needs to get off the golf course and issue a statement. It just looks terrible.
Keysight's use of the word "professional use", many of us here are licensed engineers and compare with educational users - not buyers - but amateurs and students using the products. Some kind of crime?
The best excuse I could come up with is KS blocking sales of multimeters to terrorists but
Ref. the $6.6M fine Keysight, 15 of 24 export violations selling to the commies.
"Multi Emitter Scenario Generation (MESG) software, which is capable of generating multiple signals needed to test radar equipment by simulating electronic warfare threat scenarios" against Arms Export Control Act (AECA) and International Traffic in Arms Regulations (ITAR).
You lousy rotten hobbists and small fish in the pond. We only sell where the big money is even if unethical.