I'm real interested in people stories how they will handle the assembly lines test setups with no down time and their customer relationships. Ok. The meters are now rated differently for the voltage specs. But there are a ton of these meters installed in some serious applications with the expectation and certification of a higher spec.
I decided with some of my customers to use the 34410A meter instead in the assembly test line.
But then - based on the above email statements - it seems Keysight might retract the downgrading.
So, we stopped the 34410A implementation and now we are waiting until the end of the month to have a final word from Keysight.
Unfortunately, I think the people at Keysight did not think this issue all the way through to the consequences for their customers.
The assembly test lines I am involved in, are officially certified and one can not just change specifications.
Essentially this would mean to stop the production line and wait for a solution.
Who will pay for that?
In my lab I have no problem at all, I just keep using the DMMs as before (up to 1000 VDC) and I got the OK, from Keysight for that.
But there might be assembly and testing lines that are much more critical than my customers.
What will they do?
I am really looking forward to a final statement from Keysight AND a complete disclosure of what was really going on.
Otherwise I will look really stupid towards my customers!