Yikes - I wish I had read all of this before I ordered from them. I *did* get my SDS804X from them, and it arrived properly packaged, complete, and working, though it did take around 3 weeks - but to be fair, everyone else seemed to be back-ordered at that point as well. The main reason I ordered from them was that they were the ones I happened to connect with first, and they had been very prompt in responding with quotes. I debated going with Saelig after learning more here on the forum, since I had the impression they were perhaps the more "official" channel ... but it felt kinda improper to have gotten quotes from TE and then turn around and buy from someone else. Next time, however ...