Help restore SDS1102CML+ after unsuccessful flashing

[StillTrying]

Oh FFS Siglent ! 
Version 6.01.01.21R2 will NOT load over V20 
Further, warnings that FW update is progressing so do not cut power NEVER finish, even after 10 minutes !
AND from the update instructions:

I found .18 -> .19 impossible until I renamed the .19 filename to the .18 filename with just the final P18 bit changed to P19.
Which was quite different to the instruction to rename it to 8 chrs or less, I'd already tried 'FW19.ADS'.

https://www.eevblog.com/forum/testgear/siglent-cml-firmware/msg1197684/#msg1197684

[tv84]

As a filename, just use simply SIGLENT.ADS.

[tautech]

As a filename, just use simply SIGLENT.ADS.

Yep, solved but the instructions are abysmal to insist this be done and I've pleaded with Siglent to update their CML+ firmware install guides to ensure no one misses this required important filename edit.......I did ! 

[ratmole]

If anyone has problems with stuck logo on boot, try this:

1. Remove the back cover of the SDS1102CML+ oscilloscope,
2, Remove the metal back of the cage
3. Connect RX,TX serial cables on the unpopulated J11 connector. Solder TX to the second pad and RX to the third pad.
4. Connect to serial: Baudrate 115200
5. Boot the oscilloscope, now you will see the boot log. If not, swap the RX,TX cables to your serial adaptor.
6. Unzip the contents of the P21R2.zip in a fat32 formated usb stick. Also unzip the SDS1000_arm.zip and copy the SDS1000_arm.app to the root of the usb flash drive.
7. Connect the usb flash drive to the oscilloscope and power off and the on the oscilloscope.
8. Let the oscilloscope to perform the FW Recovery.
9. Remove the usb flash drive and Reboot
10. done!

If  the oscilloscope still hangs on the boot logo
Start the oscilloscope without the usb flash drive.
When the boot is complete, but still on logo
Insert the usb flash drive and type in the serial console:

Code: [Select]

mount /dev/sda1 /mnt
mount / -o remount,rw
cp /mnt/SDS1000_arm.app /usr/bin/siglent/SDS1000_arm.app
chmod +x  /usr/bin/siglent/SDS1000_arm.app
mkdir -p /usr/bin/siglent/firmdata0/usr/log
cd /usr/bin/siglent/
./SDS1000_arm.app
Now the oscilloscope is back to life!
Please perform a hardware reset using the Math button method and you are good as new.

a big thanks to tv84 and tautech for their help!

[huxfluxdeluxe]

Hello everyone! I have Siglent SDS 1102CML+ at work that doesn't start. It wasn't due to update, somebody had just turned it off and all we got the next day was a logo screen. Not a single click from the relays!  I've tried the solution proposed by ratmole, but nothing happened.

Here's the log:

Code: [Select]

U-Boot SPL 2013.01.01-svn22880 (Dec 23 2015 - 15:35:13)
config ddr_pll_config()++
config ddr_pll_config()--
nand_init+++++
nand_init-----
Lcd_Init()++
SetUpLCD()++
SetUpLCD()--
len=768052, height=480, width=800
Logo from nandflash: base=0x81000000; end=0x810bb81f; end-base=0xbb81f; rwsize=0xbb820; r=0x0
Lcd_Init()--


U-Boot 2013.01.01-svn22880 (Dec 23 2015 - 15:53:58)

I2C:   ready
DRAM:  128 MiB
NAND:  256 MiB
MMC:   OMAP SD/MMC: 0, OMAP SD/MMC: 1
Using default environment

set_default_env::7090
Net:   <ethaddr> not set. Validating first E-fuse MAC
cpsw
Hit any key to stop autoboot
Booting from nand ...

NAND read: device 0 offset 0x3080000, size 0x300000
 3145728 bytes read: OK
## Booting kernel from Legacy Image at 80200000 ...
   Image Name:   Linux-3.2.0+
   Image Type:   ARM Linux Kernel Image (uncompressed)
   Data Size:    2157768 Bytes = 2.1 MiB
   Load Address: 80008000
   Entry Point:  80008000
   Verifying Checksum ... OK
   Loading Kernel Image ... OK
OK

Starting kernel ...

Uncompressing Linux... done, booting the kernel.

init started: BusyBox v1.13.2 (2012-04-08 17:28:57 CDT)

starting pid 519, tty '': '/etc/init.d/rcS'
rS in
/etc/init.d/rcS: line 15: setterm: not found

starting pid 536, tty '/dev/ttyO0': '-/bin/sh'

Processing /etc/profile... Done

/ #
I've tried to mount the USB drive and got a respond:

Code: [Select]

mount /dev/sda1 /mnt
mount: mounting /dev/sda1 on /mnt failed: No such file or directory
/ #
Okay, I've tried the df command just like ucognitive said (to see all the drives attached):

Code: [Select]

df
Filesystem           1K-blocks      Used Available Use% Mounted on
ubi0:rootfs              36696     12744     23952  35% /
mdev                     62884         0     62884   0% /dev
/ #
Looks like I don't have /dev/sda1 device. Moreover, there was no power on the USB interface. We have another SDS 1102CML+ that is OK, so I've figured out that USB power turns on long after the startup, after the third relay click. Looks like I'm unable to use USB to recover my scope.

Is there another way to bring it back to life? I've noticed microSD slot next to UART interface, what's it for?

P. S. Pic attached: UART interface. White = TX, Green = RX, Purple = GND. Don't forget to cross RX and TX lines on your adapter. I've used cheap CH340 and it worked well!

[tautech]

Hello everyone! I have Siglent SDS 1102CML+ at work that doesn't start.

Is there another way to bring it back to life? I've noticed microSD slot next to UART interface, what's it for?

Contact me by PM with your email.
I have some tools that will help...........

[ratmole]

Okay, I've tried the df command just like ucognitive said (to see all the drives attached):

Code: [Select]

df
Filesystem           1K-blocks      Used Available Use% Mounted on
ubi0:rootfs              36696     12744     23952  35% /
mdev                     62884         0     62884   0% /dev
/ #

df will list only the mounted drives.
type

Code: [Select]

dmesg after you plug the usb and see witch device/partition will be listed as usb

and then try to mount the usb device again.

[huxfluxdeluxe]

Thank you ratmole! We're working on a problem with tautech now. I've found that there's no power on the USB port - I believe it becomes active after the HW check, but my scope can't get there. I've checked USB power on a good 1102CML+ and it really appears simultaneously with the main user interface. So my flash drive's LED isn't lit when plugged into the scope. I think it won't be listed in a device list too, since there's no power.

We're relying on microSD card recovery now, but I've got some troubles formatting it. Gotta look for old low capacity cards at home. Anyway, thank you for priceless information and for your readiness to help a complete stranger!

[huxfluxdeluxe]

And the biggest THANKS goes to tautech as he helped me to resurrect the oscilloscope! Moreover, it became 1152CML+, which is a nice bonus!

Everybody struggling with Siglents stuck on a startup screen - don't hesitate and contact tautech by persanal messages. It's truly a miracle that we couldn't find help from local equipment reseller but found it in New Zealand!

Also thank you ratmole for explaining how to use UART. It helped me a lot while finding the root of evil.

[tautech]

 
You did all the work....I only supplied the recovery tools from Siglent.

To all out there: keep your firmware updated !
https://int.siglent.com/download/firmwares/

[AlexZ]

Hello everybody! There is an oscilloscope SIGLENT SDS1152CML When turned on, it hangs on the LOGO, connected the J11 connector , in the terminal it gives everything exactly the same as huxfluxdeluxe can not mount a USB flash drive. When loading the device, the USB flash drive is read, but then I can't find it when the KERNEL is loaded   . I reread the posts of tautech, ratmole and others - you are competent guys and I ask for your help.

[tautech]

Hello everybody! There is an AKIP 4115/5A oscilloscope (SIGLENT SDS1152CML) When turned on, it hangs on the LOGO, connected the J11 connector , in the terminal it gives everything exactly the same as huxfluxdeluxe can not mount a USB flash drive. When loading the device, the USB flash drive is read, but then I can't find it when the KERNEL is loaded   . I reread the posts of tautech, ratmole and others - you are competent guys and I ask for your help.

Welcome to the forum.

Hopefully without a SD card holder we can recover this with USB tools.
PM sent.

[tv84]

Hello everybody! There is an oscilloscope SIGLENT SDS1152CML

Pay attention. Your is a SIGLENT SDS1152CML+ ! Don't confuse it with non + versions.

[AlexZ]

Today I soldered the SD card holder, microSD is read by the mmc part command in uboot.

[tautech]

Hello everybody! There is an oscilloscope SIGLENT SDS1152CML

Pay attention. Your is a SIGLENT SDS1152CML+ ! Don't confuse it with non + versions.

I suspect it is however how did you spot this ? LAN = + model.
Some CML+ do have a SD card holder. 

[tautech]

I soldered the microsd card holder today, I thought that I could see it through it did not work. AKIP 4115/5A the same SIGLENT SDS1152CML+

Check your messages.

[AlexZ]

I suspect it is however how did you spot this ?
Some CML+ do have a SD card holder. 

microSD was able to check with the mmc part command in U-BOOT, an answer was received about the number of blocks on the microSD, i.e. the port itself and the katra working is obtained now. only I can't see it outside of U-BOOT

[tv84]

I suspect it is however how did you spot this ?
Some CML+ do have a SD card holder. 

  You're the expert in these recoveries.

The CML+ is an ARM machine as his logs shows. The CML would be a BF with no uboot...

I was just warning so that, in despair, he wouldn't try to flash a CML FW.

[AlexZ]

The CML+ is an ARM machine as his logs shows.

Can the SIGLENT SDY8.007.107E CML_1700 motherboard number match SDS1152CML+ ?

[tautech]

I suspect it is however how did you spot this ?
Some CML+ do have a SD card holder. 

  You're the expert in these recoveries.

The CML+ is an ARM machine as his logs shows. The CML would be a BF with no uboot...

I was just warning so that, in despair, he wouldn't try to flash a CML FW.

Yes of course and because it has a LAN socket it must be a + model.

Anyways work to do getting Alex fixed up.

[AlexZ]

Hey! Thanks for the help, everything worked, special thanks to tautech, and tv84 for responding to my problem, tautech helped with tools.

[StillTrying]

I would have expected all CML+ version screens to look nearly identical, my CML+ looks quite a bit different from AlexZ. There's not much choice in what comes up for the on graticule auto measurements, just voltage, time, or both, which covers more than half area of the screen.

[Cicciousb]

1. Remove the back cover of the SDS1102CML+ oscilloscope,
2, Remove the metal back of the cage
3. Connect RX,TX serial cables on the unpopulated J11 connector. Solder TX to the second pad and RX to the third pad.
4. Connect to serial: Baudrate 115200
5. Boot the oscilloscope, now you will see the boot log. If not, swap the RX,TX cables to your serial adaptor

hi to all, i have try it but not detected, i dont see any log and siglent stuck on logo. any solution?

[tautech]

1. Remove the back cover of the SDS1102CML+ oscilloscope,
2, Remove the metal back of the cage
3. Connect RX,TX serial cables on the unpopulated J11 connector. Solder TX to the second pad and RX to the third pad.
4. Connect to serial: Baudrate 115200
5. Boot the oscilloscope, now you will see the boot log. If not, swap the RX,TX cables to your serial adaptor

hi to all, i have try it but not detected, i dont see any log and siglent stuck on logo. any solution?

Welcome to the forum.

PM sent.

[Cicciousb]

Thanks, is a pleasure