It was easier to update with the original firmware from the Rigol website and then apply the patch ?
You're absolutely correct, But in saying that, to this day i've helped over 120 people upgrade the MSO5000 and i think around 200 or so when the DS2000A came out.
What i have learned in that time is not everyone thinks the same as you and i and they get off track for some reason.
At these times all you can do is guide them along and see where they are at,
IN EVERY CASE, i have got them upgraded and i've seen some hairy sitatuations. Granted more of them happened on the DS1052E and the DS2000A then the MSO5000, But still i've had some weird one's on MSO 5000 and people seem to think that the patch doesn't work and they need to SSH into it to manually do the upgrade and then they got lost in the process.
it's not necessary, You just need to use the upgrade files, I have approx 30 odd people try the SSH road and i told them
Just use the update files and it works everytime, whether you are on 1.3.0.3 or 1.3.2.2 or 1.3.3.0 but you haven't unlocked your options.
so... people just get off track at times for whatever reason.
EDIT : I'll also add to this that i recently updated my DS2000A through 11 Updates.
Now the fear was that when you update, and my scope went from version 1.1 to updated on 2.1, the fear is or was, when you do a further
firmware update you'll lose your unlock options
ABSOLUTELY NOT TRUE , I literally took the plunge and went 1 by 1
through each version, Each time the unlocked options were preserved.
so it's safe to say that we can feel free , Now that our MSO5000 is fully unlocked, we can update to the next firmware version while preserving
the options.
There is 1 more catch though on the MSO5000 , I've been told that on every update it requires it to be patched.
I don't know..... I'm still very confident that we can just upload the new firmware update when it becomes available, without hacking
and without patching because the scope is already unlocked. As for me , i'm gonna give it a try. Because if all that is true then once you unlock your scope once you're good forever