Have a Rigol MSO5xxx and it came with a software bundle, all official.
Going to the Rigol license website:
http://licenseen.rigol.com/CustomerService/ProductRight_ENAnd entering my bundle key in the XXXX-XXXX-XXXX-XXXX and 'scope S/N I get an error:
"Query error, please contact RIGOL"
If I try again, unsurprisingly I get a different error as it now believes the key is bound to a device:
"key used in other sn"
Has anyone else had this?
Safari 16.1, MacOSX 12.6.1 - and no, I don't want to use Firefox or Chrome...