Finally my Fluke 87V - delivery bummer

[romantronixlab]

After much decision making I ordered a Fluke 87 latest series. Was supposed to arrive today and it did.
Well I asked my distributor where is it - the bad part - the fluke arrived with a broken lcd. Damn morons I said, the stupid packer placed the meter at the bottom with multiple other tools. Even though it was shipped UPS who knows how they handle packages.
Well another week of wait with lots of test  accesories leads, probes, clips, etc. At hand with no dmm.

Let you guys know how it goes.

[deth502]

Even though it was shipped UPS who knows how they handle packages.

probably a lot like fedex.

[GreyWoolfe]

It is common knowledge that the common carriers can get a bit ham handed when handling packages.  My company does all it's shipping with UPS and we have all learned how to properly pack the equipment we ship back and forth.  I agree with your assessment of the packer.  He should know better.     If not, then it is time for remedial training in Packing 101 .

Tom, NW0LF

[Monkeh]

Even though it was shipped UPS who knows how they handle packages.

[zapta]

That's classic.

 

[Rick Law]

Even though it was shipped UPS who knows how they handle packages.

probably a lot like fedex.

Probably not like Fedex.  I had a neighbor who worked at Fedex and her dream was to join UPS instead.  According to her (2-3 years ago), Fedex was not unionized whereas UPS was.  She believed that it would be higher pay and less work.

Both Fedex and UPS has seen made multiple acquisitions and mergers, so I think what was likely is no longer what is.

But, the Fedex of Fred Smith and the UPS of Scott Davis appear to have very different mindsets.  Fred Smith's management techniques were written-up in various business books and he founded Fedex so Fedex is what he made of it.  He is a former Marine and looks like a do-er from his bios.  As a Marine Corp captian, he would not be risk averse, likely goal driven, likely trained to take control of situation, and likely have the "get it done" mindset.  On the other hand, Scott Davis looks like he was trained to be and acted more like a numbers guy  (Portland State Univ, CPA). Looks like he mostly worked at the money/finance/administrative side of things.  (If he served, his service is not in his bios.)  With two such different personalities at the top, I suppose it is highly likely the company they run would be rather different as well.

Reminds me of biological "convergence evolution", two companies (lifeforms) will converge in form because of the similarity evolutionary pressure.  But, Fedex focus on "getting there when it absolutely has to be there within a certain time" whereas UPS focus on "getting there economically".  In a manner of speaking, Fedex focus on "envelops" whereas UPS focus on boxes.    (yeah, I know they both do both, I am talking about their originally core competency.)  The pressure is similar but not exactly alike.

As they grow with acquisition as well, I am sure the newly acquired will continue to dilute their original single focus.  It would be interesting to watch how they change in the upcoming years in light of Amazon's drone announcement.

Rick

[M. András]

i dont know how is it working in the states but i never recived even a box with dent corners from ups. i nevel dealt with fedex before. here ups and dhl is the mainly used or gls i dont know from head if the latest is only here or its an international curier too

[deth502]

my theory on packages.

as soon as you mark something "fragile" all hell breaks loose.

you can take and egg, wrap it in tape and sent it around the world and it will get there fine.

you can take a brick, wrap it in 3' of bubble wrap, and seal it in a 1/4" thick solid plate steel container, mark it "fragile" and ship it across town, and it will get there crumbled in pieces.

[Rick Law]

i dont know how is it working in the states but i never recived even a box with dent corners from ups. i nevel dealt with fedex before. here ups and dhl is the mainly used or gls i dont know from head if the latest is only here or its an international curier too

Note that the original post saids:

...the fluke arrived with a broken lcd. Damn morons I said, the stupid packer placed the meter at the bottom with multiple other tools. Even though it was shipped UPS who knows how they handle packages...

So, it was the packing done by the shipper and may not be how the package was handled by the shipping company.  So, we may be blaming UPS for how the seller packed.  Perhaps the original poster can clarify is it "how the items were placed inside" or is it the package being dropped or squashed during shipping.

[Neilm]

Even though it was shipped UPS who knows how they handle packages.

There is always this one of course

[romantronixlab]

Even though it was shipped UPS who knows how they handle packages.

That is exactly how I thought the carrier handled the package.

[romantronixlab]

my theory on packages.

as soon as you mark something "fragile" all hell breaks loose.

you can take and egg, wrap it in tape and sent it around the world and it will get there fine.

you can take a brick, wrap it in 3' of bubble wrap, and seal it in a 1/4" thick solid plate steel container, mark it "fragile" and ship it across town, and it will get there crumbled in pieces.

I second that, I think is a thing of human psychology. For example you say to someone don't touch the red button and that is the very first thing they do.

Also to clarify my equipment distributor told me it was placed at the bottom of the box with other small boxes but harder heavier content. that is expensive equipment.
I did saw the box and it had one crushed corner on the bottom. But to me is not enough on who to blame, the shipper or the courier.

[GreyWoolfe]

Dinged sides and crushed corners shouldn't matter if the box was packed properly.  As I said earlier, I do a lot of shipping of a lot of expensive ($500-$8,000 range) pieces of equipment and never had anything damaged in shipping.  Unless the box is absolutely blown apart and wrapped like a ball with packing tape, if I have done my job right, nothing will be damaged.   It is not the carrier.  I have a friend that at one time, worked for UPS in a distribution center, loading and unloading trailers.  Yes, they would throw boxes off of the belts into the trailers to the loaders.  They only had so much time to load and unload and everything was on a precision schedule so the job was done however it could be done.  I also said that this is a known fact.  The packer blew it, plain and simple.  I receive equipment from other techs to repair and I do my fair share of internet buying.  I have never had anything damaged in shipping but everything I have received has been properly packed.

Tom, NW0LF

[romantronixlab]

Just an update on how I am still without my Christmas Gift this last Monday it arrived, awesome, but not so, the one received was a Fluke 88 and not an 87 like I ordered. Really want/need  TRMS.
This really sucks  is not Fluke's fault but I am starting to regret making the order thru one of their distributors and not straight from them if they had the option.

On the other hand My workbench build is in progress  and at least that makes me happy.

Happy Holidays

[Kohanbash]

Just from experience (a couple packages sent/received a week for the past 8 years) I have had less problems with UPS then with fedex. I have also had less problems when things are shipped air as opposed to ground.

I am not sure if you heard Fedex and UPS are planning to merge. They will be renamed Fedup.
Sorry I just had to add that line in.

[xrunner]

I am not sure if you heard Fedex and UPS are planning to merge. They will be renamed Fedup.

LOL. 

[romantronixlab]

I am not sure if you heard Fedex and UPS are planning to merge. They will be renamed Fedup.

LOL. 

Fedup thats a good one made me

[mos6502]

Reminds me of the time when I ordered three isobutane/propane cartridges from a camping supplier. They arrived in a large box, about 10 times oversize, with zero padding.

I've been thinking about ordering a couple more gas cartridges, lighters, matches and an axe.

[romantronixlab]

After much decision making I ordered a Fluke 87 latest series. Was supposed to arrive today and it did.
Well I asked my distributor where is it - the bad part - the fluke arrived with a broken lcd. Damn morons I said, the stupid packer placed the meter at the bottom with multiple other tools. Even though it was shipped UPS who knows how they handle packages.
Well another week of wait with lots of test  accessories leads, probes, clips, etc. At hand with no dmm.

Let you guys know how it goes.

Because I did not wanted to start another thread just to say... Finally after one long month and 9 days I got my 87 series 5. 
Of course I was happy but not as happy as if I got it before x-mas so it is like just another daily bought item. But I love it anyways now learn all the functions I dont know.... A lot 

[Rick Law]

After much decision making I ordered a Fluke 87 latest series. Was supposed to arrive today and it did.
Well I asked my distributor where is it - the bad part - the fluke arrived with a broken lcd. Damn morons I said, the stupid packer placed the meter at the bottom with multiple other tools. Even though it was shipped UPS who knows how they handle packages.
Well another week of wait with lots of test  accessories leads, probes, clips, etc. At hand with no dmm.

Let you guys know how it goes.

Because I did not wanted to start another thread just to say... Finally after one long month and 9 days I got my 87 series 5. 
Of course I was happy but not as happy as if I got it before x-mas so it is like just another daily bought item. But I love it anyways now learn all the functions I dont know.... A lot 

Congrats!  Hope you enjoy it and get as much fun as you expected.