I wouldn't put much weight on an early demo. The SA only displaying dBV has been fixed, I have not had any issues with probe calibration - maybe it's there. There was some thread here that went dead and never really understood what was going on. On the contrary, I find the auto compensation works great and is one less thing to calibrate on my own. I think Tek released three or four updates so far. Have your fellow engineers upgraded the SW lately?
Can't be sure for all of course but from some I know that they keep the firmware updated.
I know that things may well have changed since the demo but at the end of the day this is a situation quite similar to the SDS2000 - a product is thrown on the market with major bugs which may or may not get fixed later. I'm pretty sure Tek shows more initiative to fix problems with their scopes than Siglent does (well, there's not really much room for things getting worse at Siglent, is there?) but at the end of the day the scope simply wasn't ready for prime time when it should have been. That's poor with cheap brands like Siglent but it's quite an embarassment for a major brand like Tek.
I disagree that your viewpoint is the norm and mine is isolated. As I said earlier, my guess this is due to regional differences.
Maybe, maybe not. I'm what could be considered a 'travelling engineer' who doesn't just work on a single place, so I'd like to think that I'm probably see a bit more of country-specific differences than someone who has your standard 9-5 job on a fixed workplace. But yeah, none of us has done any proper market research to establish how much scopes Tek sells or doesn't sell compared to others, and how much Tek is still preferred by engineers. Still, I stand by my observations.
But I'm not sure what relevance your original comment had "they only got these scopes because some clueless monkey in corporate thought the same about not getting fired for buying Tek and not because it was requested by an engineer." You really don't see this as a fanboy comment? Does that help the OP in any way other than thinking, "wow, only stupid people must by these"? It's comments like this that do unnecessary harm and really have no benefit to evaluating a scope. A scope is a tool. If the tool meets your needs then buy it, regardless of who is buying what in different corporate cultures. The key is assessing if the tool meets needs. People can sift through these comments, but you commented that your intention is not to partake in fanboy comments because someone said you converted them too LeCroy. So just letting you know that these comments can cloud technical discussions and sway the uninformed in an unintended way.
Like everyone else I'm expressing my opinion, nothing more nothing less. And again, I stand by my comment that in a corporate environment Tek is often bought because of process and the decoupling of the "shop floor" from those who make procurement decisions. Like it or not, this is pretty common in a corporate environment. And guess what, it's even worse in the Defense sector where Tek often is bought because of contractual obligations and not because some engineer decided it's the best tool for the job.
If you want to brush off my experience over almost three decades in these environments around the globe as "fanboyism", fine. I don't have any "feelings" again test kit (except maybe when a device is obviously Designed By Moron which can raise my anger level, but I guess that's pretty common amongst engineers) or any preference for any manufacturer. Especially the big brands rarely produce unusable crap, but everyone of them has done exactly that on occasion. In my opinion "fanboyism" (i.e. the fanatism for a particular item or brand) is a sign of weakness of character of people with no life, but each to his own I guess. I'm not interested in "converting" anyone (whatever that means), my aim is to share my experience and show alternatives that may have not been considered. For scopes, it just happens that often LeCroy is not even considered, which isn't surprising (I'm really only familiar with their products for a few years, although I was aware of their existence before). That's why you won't find me throwing around marketing blah like "excellent class-leading", because that's all that it is - an empty phrase.
That may be the case, but I bet the support would improve if engineers had relationships and Tek and there were actually scopes purchased. I'm not sure what you classify as complicated support. We've had scopes that were blown from misuse picked up, loaner give, repaired and returned. We have training sessions, explanation of what type of calculations analysis packs are doing, etc. I guess I'm not sure what type of support you are looking for that you are not receiving. And I can get help on scopes that are over 10yrs old. True that repairs can get expensive and might not make financial sense. But it's not like a tek FE will respond "sorry, that's not supported". So curious what bad support looks like on your end.
Stuff like sending in a DPO7000 (if I remember correctly) with a defective hard disk (started throwing up bad sectors) which comes back after three weeks with the Acquisition board replaced (which of course didn't fix the problem). Or stuff like scopes sent back with missing screws, or other things not working that worked fine before. As I said it seems to be better for entry level scopes (where they just replace either the scope or the mainboard) but when your highend scopes need to be returned two or three times for a problem to be fixed then this isn't great, is it?
I'm happy to talk about why I purchased the MDO3000 and what other scopes were considered (it's the kind of discussion I like actually). I tried a Siglent SDS2000. I posted quite extensively in the forum and offline with Siglent to try to get issues resolved. A tek fanboy *probably* wouldn't take that route. Then I tried a rigol DS4000. Same basic deal, but I gave up quicker on getting issues resolved.
I'm not surprised, both scopes suffer from firmware issues that shouldn't be there in the first place.
Agilent scopes are nice, but I need more memory and I want access to waveform data and not screen data. MDO3000 ends up having 20x the memory of agilent if I recall my original review of how the memory dwindles away.
Well, the DSO-X2k/3k are indeed a bit spare on memory. It's about time Agilent comes out with a successor to these scopes-
Tek is not as responsive as agilent but it's perfectly useable. Watch the youtube videos. It's responsive. I don't care if it slows down in corner cases because ALL scopes do if they are doing any waveform processing.
Yes but Tek slows down when others are still responsive, and when the load gets very high tends to lock up (which no scope should do).
[/quote]So to ding tek for that is not valid in my opinion. It would be nice if it was easier to abort operation on tek if you do something unintentional . But you learn to not do that. It's a consideration, but not strong enough to say "it's slow as mollases" and then ignore it's other features. [/quote]
Well, I'm sorry but "slow as molasses" is what the newer Teks I have used and seen felt like. The MDO3000s I've seen were admittedly not the worst offenders (although they just felt slow), my main gripe is with their high end offerings (which also aren't great on features btw).
But maybe you are not familiar with other features. As I mentioned earlier, I can bog down a high end lecroy very easily but I would not flag it as a purchase decision because all scopes do if they have similar memory and waveform analysis capaiblilty.
As I said before, there's a difference between a high end scope getting maxed out doing multiple maths and analysis capabilities with very large data sets (over 80GB/s in case of the WaveMaster 8zi, that's a huge amount of data) and a entry level scope working on 1/32th of that amount doing a single operation and becoming completely unresponsive so it has to be rebooted to recover (which the WaveMaster won't do). We're talking about a simple 2.5GSa/s scope here. It's fine when processes like FFT maxes it out but never ever should it lock up.
A quick compare of MDO3000 and WS3000:
WS3000 has segmented memory, tek does not. This is the biggest missing thing in my opinion but not critical for me because the triggers are great and I can use the intensity grading for non-digital viewing.
Intensity grading: I really like tek's implementation, they even grade on static waveforms when you compress a long waveform to a single screen as well as in roll mode.
IIRC same with the WS3k (can't test it as I don't have access to one any more).
Tek has more advanced math capability. You can build math expressions as long as you want (check datasheet for functions). WS3000 is more crude than I expected. It looks like only two operators allowed? It's surprising given their higher end scopes. Maybe they have an option or manual is wrong?
Yes, the WS3k allows only two operators (the larger scopes allow four, unlimited maths requires the XMATH or XMAP option, I guess an Advanced Math package will come out for the WS3k as well). Allowing you to define math with several operators is indeed a nice feature of the MDO3k, but considering how slow this scope is in overall processing I honestly can't see much value in it. On a larger scope with appropriate processor this makes sense, but not on such low end hardware.
Trigger: looks about the same from what I can tell
Only if you ignore WaveScan, which can trigger on almost anything in a signal. It means you're no longer bound to the few standard triggers to find an anomaly. On the WaveSurfer Series it's a bit cut down over the larger scopes (WaveRunner and up) but still it's very useful for a debugging scope.
wavescan / search: believe both are comparable
I had a look at the MDO3k manual, and based on that, WaveScan is much more flexible than Search. For example, WaveScan can scan for
roll mode: tek rocks here and I use it extensivley. It's very smooth, automatic, pan / zoom work just like other modes, I can do real time cursor gated measurements on it if memory is 5M or less.
IIRC Zoom etc should work in roll mode as well, as should measurements. Unfortunately the WS3k lacks the long time base of other LeCroy scopes so it's not the best scope for capturing extremely long events.
zoom: again, I like how tek does it, so I prefer tek's implemenation
I guess it's personal preference, but I can't see what is easier than just drawing a line (which creates a box) over the part of a waveform that I want to zoom in.
UI: again, personal but for me I like the GUI on tek and know I might be in the minority. I do not like resistive touch screens at all. I always use a mouse but prefer to have full access with buttons
I thought the same in the past (I really dislike Agilent's touch interface, which has clearly been designed for mouse operation with touch as an afterthought). But MAUI (especially on the bigger scopes) is really great and intuitive. The WS3k UI feels a bit cut down, though, which is of course because the hardware is simpler and because it's a lower mid-range scope. But still the large screen and the sensible options (especially WaveScan) make it in my opinion a great debugging scope. Maths may not be as flexible as on the MDO3k but it seems this is more a checkbox exercise on Tek's part, as long expressions are pretty useless on such weak hardware (which has shown to struggle with simpler tasks already).
network: I don't know about WS3000, but know that that I can save to network drives instantly and can remote desktop into the scope for realtime screen udpates and control. UI of remote desktop is crude but works
I haven't tried network but considering that the WS3k runs Windows I'd expect the same to work on this scope. There's also a remote control app (WaveStudio) which works great and should also support the WS3k.
SA: tek wins here. when I purchased I had 3GHz SA and one decode module for free, that was a big tipping point for me
Yes, if the SA is useful then it's definitely a bonus, especially when the 3GHz upgrade is free. Which realistically it should be as the artificial limitation to the scope's analog bw looks a bit silly at that price.
But the LeCroy has some nice features, too, i.e. LabNotebook, or thanks to the touchscreen the very easy annotation function (according to the manual the MDO3k can annotate traces, too, but without touch it's more combersome and limited).
Familiarity: I uses MDO4000 so knew what I was in for with all features. I was burned by Siglent so am very cautious about jumping in on a new scope that was codesigned with them until I can use it or learn more about it. It might be the best scope, but I was not willing to invest in it with limited feedback and no testing on my end. Plus WS3000 was just released and not enough time for me to learn all that much other than videos, datasheet and manual.
Well, at the end of the day any scope should be test-driven before settling on it, especially at that price class.
Accuracy: I'm not sure about WS3000, it could be great. MDO3000 is very good. There was a thread about how accurate a lecroy is at 20mV / div for example, the MDO3000 is the same way. I can get averages withing a few hundred microvolt or a mV depending on scale. I don't use it like this, but accuracy is there.
Not sure on the accuracy front as I didn't test that. But I wouldn't necessarily expect the same accuracy as on other LeCroy scopes. But at the end of the day this needs to be tested to be sure.
You get the point, I evaluated what features I need or like and then saw what other scopes had to offer and purchased for my needs. And I worked my way up in cost starting with siglent / rigol.
True, but quite frankly it should have been clear that the Siglent isn't really in the same ballpark as other scopes in the price class (i.e. Agilent DSO-X2k/3k, your MDO3k, the WS3k, R&S HMO3000), I mean they really have a long history of producing buggy firmware.
Tek is not leading with ultra high end scopes, but they still make excellent class leading mid to low range scopes depending on your need regardless of what you heard or saw in a demo.
The MDO3k does have some nice features (i.e. annotation and Search, but less so the Adv Math function which seems like a gimmick on such slow hardware), but they are all secondary if the scope is slow or even becomes unresponsive, which is my main gripe with Tek. Considering that it comes with an integrated vector SA one could forgive the small display, but still it's another disadvantage. The other thing (which of course is a personal preference thing) is that I find the UI butt-ugly and unintuitive. It was ok when the TDS700 was current but Tek should have really come up with something better by now. But as I said, that's personal preference.
You mentioned LeCroy's advanced waveform analysis-- Tek is very good there too
I don't have much experience with the low end but in the high end Tek really isn't very good there. Not by a long margin.
. So I don't see a clear winner and think they are all excellent choices depending on need. Class leading with scopes simply means that they have an edge somewhere but not necessarily everywhere.
What I really like with the WS3000 is that it brings in many of the things that are great in LeCroy's highend scopes into the lower midrange. Not just stuff like WaveScan which is great, but also things like ProBus (the unified probe interface which is standard for all LeCroy midrange and highend scopes since the 9300 Series which came out around 1993) and MAUI. It's a nice thing when you can simply mix and match probes with other/older scopes while other manufacturers often try to re-invent the wheel (and make old probes obsolete by intention) when they come out with a new scope series. The standardized UI is also a good thing, MAUI is by far the best touch interface for scopes (Agilent's touch UI is awful), and if you know how to operate the WS3000 then you can easily switch to any other LeCroy scope as they all have the same UI.
That is nice stuff, and the MDO3000 carries the same benefits on the tek front. Identical UI to MDO4000, same probes for all scopes with TekVPI interface. This just makes life easier but probe compatibility is huge.
I hear you saying that I should not judge a scope by a demo but quite frankly when a scope fails in a not that complex setup when every other scope does fine then really, what am I supposed to think? That this must be a great scope as long as I don't use it for the test setup (which was a production setup so no artificial barriers in there)? Really? When this scope behaves like all the other modern Tek scopes I had to use and every engineer I work with tells me that these scopes aren't very good which conforms to what I've seen, I should dismiss all that because one guy in a forum who actually decided to buy it says its the best thing since sliced bread ("excellent class leading"?)? I'm sorry but if you think that makes sense then you're deluded.
As I mentioned, I think your early demo is a bit outdated and superseded by first hand accounts on the latest firmware. You are right, I am just a guy in a forum -- as are you. But i have clocked many, many more hours with the MDO3000 and speak from first hand accounts on recent firmware. If you think your first hand account on an early demo is more valid than actual in-lab usage by someone else (almost one year later) then I think you are pretty delusional as well. I guess that's the spirit of the forums. Write as you wish and choose to believe what you read as you wish.
Well, as I said it's a bit strange when everyone around me dislikes these scopes and only one guy in a forum says they're great. Please forgive me when I put more weight into what people I know better (as many of them I work with) say than on a single anonymous (more or less) statement on a forum. Especially when it seems that even in that forum most people would, for a new scope, buy anything other than Tek. And let's not forget that Tek is still not doing very well, which doesn't really fit the image of a "market leader":
http://www.oregonlive.com/silicon-forest/index.ssf/2012/12/tektronix_five_years_after_sal.htmlIn fact, it seems Tek these days has even less employees than LeCroy, while the portfolio is much larger. It's not difficult to see why there's so little innovation.