Dave,
I honestly don’t know if I will need to change my address or not based on the update email, obviously EUI should start shipping the next 1050 units. So if I understand this correctly the first 50 goes to Australia, then the next 1000 remaining EUi sends out goes to different fulfillment shippers based on the addresses in the remaining “great Scott” option? Since the “Great Scott” was only 450 I’m to assuming this supply will cover the remaining “Great Scott” supports on May 19th?
Now the question becomes if I change my address on Kickstarter how fast does this data get to EUI or the shipper like Kane for US customers and refreshed, and then passed onto Kane for the US shipper? Can we get a hard cutoff date to when the last date will be to change the address in Kickstarter?
I can’t give or know a hard date on when my address will change, if your have ever sold a house before then you know things can change at the last minute that will also change the date of the sale.
I don’t know about other country local posts but the US post office will not forward packages. The original shipping method was to be done with DHL as original mentioned in the “Great Scott” package I selected on Kickstarter. But it seems DHL isn’t handling any of these shipments now and was originally changed in the beginning also, that’s my assumption from the beginning logistics that seemed to be changed and was part of the original hold up at US customs.
I think a little more details will help me and others in my situation figure out what steps we might need to make next. For example, I have a UPS, USPS, and FedEx account. If I at least know what shipping carrier Kane will be using and the package is tracking then I may have different options to ensure I get the package without involving the Kickstarter address change.
If Kane is using USPS then my address forwarding will just screw this up. This means I need to do the Kickstarter address update and why the hard date would be useful and hope this change of address gets from Kickstarter, to Dave, then to Kane in time before it ships.
If I know Kane is using UPS for shipping then I don’t have to worry about my USPS post office forwarding and the meter package being returned, or worse case the new owner of my house keeping it. For this reason I hope these are being shipped insured?
I can work with my UPS account once I have a tracking number and request it be delivered to my new address or I can set up a UPS/or FedEx P.O Box. I would have done this already, but we never had a sure date in when shipping would continue and I couldn’t afford paying on a P.O. box since December just for this meter.
I can’t change Kickstarter to a confirmed new address since I have to sell the house first before buying a new one. And I was hoping to take a holiday that I haven’t had in 5 years first for maybe a month before buying a new home so it might go to a UPS P.O. box. Besides I don’t think Kickstarter allows P.O. box shipments anyway.
And same goes for FedEx, I believe I can work with my FedEx account in the same way I would work with my UPS account.
FYI: For others, it’s free to set up an basic UPS, FedEx, and USPS account online. You may need to provide a payment card but it didn’t involve a monthly fee and you don’t need to be a company for these accounts. Well at least it was when I set these up a few years ago.
Can we get a little more details?
1. How many of the “Great Scott” meters were already shipped in the first round. How many of the 450 still need to be shipped? If it will follow backer order and I know mine is in the next 100 from Kane then I’ll just let things be.
2. How is Kane shipping to US customers? Are they using FedEx, USPS, UPS, DHL? Knowing this I can at least put some changes in place with those shippers accounts to ensure it won’t get lost.
3. Will you or Kane be sending out tracking numbers? If I have this and see it’s going to the wrong address I can have the shipper intercept it and change the packages route to the correct destination. This could happen if a Kickstarter address change doesn’t get filtered to the shipper fast enough.
4. Well #3 is based off the assumption these will have tracking numbers. I hope they do at this point because to not track and insure packages could cause more customers issues with some people. And I’m sure this will just cause more work for you also.
5. On a scale from 1 to 10, how sure are you on the May 19th start of shipping before I pay for a P.O. Box. But I will still need to know the shipper Kane uses for the best P.O. box to set or put a hold on my packed from that shipper.
I would think you would want this to go as smooth as possible from this point forward considering all the issues and delays already.
I would rather not take any more “chances” or “unknown’s” from this point going forward. I would think some of this information I’m asking to be shared wouldn’t be hard to confirm. Kane probably has a contract in place with one specific shipper for each region, so that should be easy to let us know who the shipper is, if it will have a tracking number and if it will be insured.
Scott