Hi and thanks for the upgrade utility - it is very well presented.
My installation is also stuck at the "Connect the DS2000A to your computer" stage.
I have a DS2072, SW version was 00.01.00, now 00.02.01 after running upgrade, serial DS2A....
- the CRO is configured for USB Device=computer
PC is Windows 7 64, no service pack
When I plug connect the CRO to my PC via USB - it shows up in device manager as:
-USB Test and Measurement Devices
--USB Test and Measurement Device (IVI)
I was originally running the portable version of the Upgrade Utility, I subsequently tried the Installer version - same problem not detecting the USB.
Also tried uninstalling & reinstalling the NI visa520runtime
Any suggestions?
regards, Phil (Melbourne Vic)