Hello,
I tried to join the club, unfortunately I'm unable to order it on Aliexpress...
I always have the message below that saying promotion price sales is reached ...
Not very clear, nothing indicated on product page.
Does anybody encounter this issue ?
Regards.
Frex
Thanks for your support.
Have you tried contacting customer service?
I occasionally get these failed purchase questions, but I can't figure it out.
Because I can't place an order with my account, or even access the site from your perspective.
Aliexpress is a Chinese company that provides services to many countries and regions, but not China.
I can also ask customer service for you, but usually, they invest more in their customers than the merchants, and they will provide better support for your feedback.
Anyway, I will report your problem to customer service, and hope they can figure out what the hell is wrong with their platform
In June, when Aliexpress had a good coupon offer, I tried to buy the ST42 with curved tips because the coupon reduction in price was too tempting to pass up.
My order was immediately cancelled.
This was the excuse - "This order has been closed because you've used the same coupon/code or purchased the same discounted item under a different registered account. This is in violation of AliExpress transaction regulations. Please order again without a previously used coupon/code or discounted item. "
None of that is true. Totally bogus excuse.
I tried ordering again and the same thing happened.
Six times my order was cancelled.
I could not remove the coupon either, if that was the problem.
It may have been something to do with the currency of ST42 being in dollars and the coupon in GBP? - I don't know.
I contacted Aliexpress to try and resolve it, but got no sense out of them. Never resolved it.
And since then, the curved tips option is unavailable.
So I still don't have an ST42.
Maybe it's a sign, telling me that I don't need an ST42.
When might the curved tips option be available again?
And I know you wouldn't be able to provide me with the same kind of coupon/discount that I missed out on, would you?