Agilent U1253B OLED Slowly Going Bad

[Twenty4Pack]

Did you ever contact Daniel at KS?Just curious.

OLED is why I bought the U1252B. Even then I was hesitant because of the battery used, but that ended up not being a problem.

Glad to hear it's working.

I did, and he explained that he couldn't help, my issue was beyond his influence.  Nice gesture.

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[Twenty4Pack]

Gotta say one more thing - I was wrong about Keysight's Customer Service.  Though I do my best to be calm and respectful, the original issue may have been my fault.
After I replaced the defective display (?$101 USD), they didn't have any problem selling me a one-year Service Agreement.  They state specifically that it isn't a warranty so I'm not sure what I got, but I'm happy to have something to fall back on if the new display fails, I hope...  I've talked with several people from there now, and I appreciate their effort in working to help.